Head of Property Management

Lomond; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

Lomond, a leading network of lettings and estate agencies, is seeking a Head of Property Management in Manchester. This full-time role involves ensuring exceptional operational performance, managing a team, and fostering strong client relationships within the property management sector. Join a dynamic team that values your input and offers substantial employee benefits.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Enhanced Family Friendly Leave

Generous Holiday allowance

Support for professional development

Discounts at over 900 retailers

Wellbeing Centre resources

Qualifications

• 5+ years of experience in property management.
• Strong knowledge of PBSA / BTR sectors.
• Excellent communication skills.

Responsibilities

• Ensure operational performance exceeds client expectations.
• Develop relationships with clients to provide high service standards.
• Lead, manage, and mentor the property management team.

Skills

Office Management

Client Relationship Management

Customer Centric Approach

Positive Influential Coaching

Education

Property Related Qualification

Job description

Lomond Manchester, England, United Kingdom

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Lomond Manchester, England, United Kingdom

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This range is provided by Lomond. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Head of Property Management. This is a full-time, permanent position located in our Manchester office. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, 9am to 5.30pm. The salary on offer is up to £45,000 - £60,000 depending on experience.

Key Responsibilties;

• Ensure the operational performance of the property management team meets and exceeds client expectations across the portfolio of properties.
• Act as the main point of contact and ambassador for clients, aligning their interests and culture with Lomond and ensuring exceptional service delivery.
• Develop and maintain meaningful relationships with clients to better understand their needs and provide a high standard of service.
• Drive a customer-centric approach to operational management.
• Identify and capitalise on asset management and value-add opportunities across the portfolio.
• Ensure periodic reports are submitted and presented in accordance with the required mandate.
• Lead, manage and mentor the property management team.
  
  

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Office Management, including direct line reporting of 5x PMs
• Strong PBSA / BTR / PM knowledge - Experience minimum 5 years
• Property related qualification
• Excellent communication skills; client calls / in person meetings / face of LIM
• Self starter, driven, leading from front and high workload
• Positive, influential, coaching mentality
  
  

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Benefits;

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Generous Holiday allowance plus celebrate your loyalty with special days and celebrations for length of service.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
  
  

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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