Head of Projects

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading facilities management firm in London seeks a Head of Projects to own and lead project delivery, manage teams, and ensure financial success. Candidates should have strong interpersonal and communication skills, experience in project management, and relevant certifications. The role includes developing new project opportunities and ensuring compliance with industry standards in a dynamic environment.

Qualifications

• Proven track record safely delivering exceptional projects in M&E, FM, construction, or critical environments.
• Experience of developing new project opportunities.
• Demonstrable evidence of managing a team.

Responsibilities

• Own and deliver the business‑unit project plan.
• Manage and develop project teams.
• Generate sales pipeline and deliver revenue.

Skills

Interpersonal skills

Communication ability

Ability to influence

Relationship building

Organizational skills

Results focused

Innovative

Education

Degree level qualification in Project Management

Recognised technical qualification in Construction, Mechanical or Electrical

Tools

APM certified

Prince 2 certified

CDM regulations knowledge

SMSTS certified

Nebosh certified

Job description

Head of Projects

CBRE Global Workplace Solutions (GWS), a leading global provider of integrated facilities and corporate real‑estate management, is recruiting a Head of Projects to join the team located in London.

Purpose Of The Job

Own and deliver the business‑unit project plan, developing and leading teams in the safe delivery of projects, ensuring sufficient training and development of talent. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU and ensuring projects are secured and delivered on time and within the financial requirements and margins specified by the business. Build external relationships with clients and supply partners to deliver major projects. Ensure that all projects adhere to commercial agreements and contracts, statutory regulations, QHSE compliance, and meet technical industry standards.

Key Responsibilities

• Ensure the safe delivery of projects through the management of risk and competence.
• Recruit and retain talent for present delivery and future growth of projects.
• Provide leadership in identifying and specifying project opportunities.
• Deliver contractual commitments on secured projects.
• Ensure projects are delivered on all maintenance contracts.
• Complete projects in line with local playbooks on time, on budget and to the satisfaction of all parties.
• Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project.
• Maximise profit through cost reductions and better buying of subcontractor services.
• Plan and develop long‑term opportunities by creating a pipeline of opportunities.
• Liaise with colleague managers to determine and identify project opportunities. Create case studies to promote business and host key decision makers on site tours.
• Develop and manage all bids, tenders and proposals.
• Responsible for generating and securing new sales to exceed the annual financial plan.
• Seek out opportunities to generate projects through innovation and different technologies.
• Lead the sales process through solutions development, participation in presentations and consultation meetings.
• Identify and win projects through effective relationships.
• Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad‑hoc reporting and other applications as appropriate.
• Promote and maintain the core values of CBRE.
• Support development of team members.
• Contribute to business‑unit strategy development.
• Deliver wider strategy and new process delivery across projects business ensuring compliance with projects business governance.
• Manage business‑unit forecast.
• Manage people issues and underperformance.
• Negotiate contractual obligations and disputes upstream and downstream.
• Chair monthly and ad‑hoc project review meetings covering all aspects of Health & Safety / CDM legislation and requirements.

Accountabilities

• Accountability to the Business Unit Leader (directly) and Divisional Project Director (indirectly).
• Generation of project opportunities by building strong effective working relationships with our customers and site teams.
• Full P & L responsibility for Business Unit.
• Accountable as line manager for others.
• Compliance with CBRE management policies and procedures.
• Ensure compliance with CBRE health and safety policy and process whilst ensuring that they are effectively implemented across both CBRE and its subcontractor's activities. These are to be regularly audited and reviewed.

Person Specification

Education

• Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable).
• Degree level qualification in Project Management (desirable).

Training

• Degree level qualification within project management, construction management or equivalent (desirable).
• Business standard of written and verbal literacy and numeracy.
• APM certified (desirable).
• Prince 2 certified (desirable).
• CDM regulations.
• SMSTS certified.
• Nebosh certified.
• CSCS card holder.
• IOSH (desirable).

Experience

• Proven track record safely delivering exceptional projects in either an M&E, FM, construction, or critical environments.
• Experience of developing new project opportunities.
• Proven experience of running a P&L.
• Demonstrable evidence of having managed a team.
• Experience of creating, presenting and managing bids, tenders and proposals.

Aptitudes

• Highly developed interpersonal and communication skills.
• Ability to influence.
• An excellent relationship builder.
• Ability to inspire confidence.
• Challenge status quo.
• High degree of integrity.
• Highly motivated and self‑aware.
• Highly organised with attention to detail.
• Ability to network.
• Results focused.
• Innovative.
• Handle high levels of information from a wide range of sources.

Character

• Excellent motivational and influencing skills, with high levels of personal integrity.
• Has vision, and able to communicate this effectively. A role model for customer service excellence.
• Analytical.
• Creative.
• Able to contribute effectively across all business activities.
• Politically astute.
• Incumbents must have a high level of energy, be self‑ starters, confident and stable in manner.
• Organised, able to prioritise and deliver within high pressure, business critical environments.

Circumstances

• Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.