Head of Projects

SilverDoor; Chiswick; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Head of Projects to manage and deliver high-quality technology projects. You will collaborate with engineering teams, implement best practices, and ensure customer satisfaction throughout the project lifecycle. The ideal candidate will have significant project management experience and a strong understanding of digital software platforms.

Qualifications

• At least 5 years of project management experience.
• Minimum of 3 years in leading projects.

Responsibilities

• Own and deliver technology projects across the group.
• Create project plans, budgets, and provide regular reporting.
• Lead customer interactions from hand-over to commissioning.

Skills

Management capability

Understanding of digital software platforms

Agile

Education

Professional qualification in project management

Tools

Prince2

PMP

APM (PMQ)

Job description

As the Head of Projects, you will be responsible for overall project management and quality assurance to deliver and implement high-quality technology projects and products. The Head of Projects will collaborate and communicate with colleagues across the business, analyse and identify business requirements, plan delivery, structure a clear resolution plan, and implement it effectively and engagingly, including hand-over to the customers.

1. Own and deliver technology projects across the group in collaboration with the engineering teams, CITO, Head of Development, and cross-business teams.
2. Implement best practice project management methodologies based on team makeup and roadmap. Act as ScrumMaster.
3. Drive new features and quality to ensure robustness of products and technology services.
4. Create project plans, budgets, and provide regular reporting, including managing time, costs, and resources in line with customer and company requirements.
5. Monitor project progress, identify risks, and invoke appropriate mitigation strategies, including governance escalations.
6. Lead customer interactions from hand-over to commissioning, ensuring customer satisfaction during delivery and beyond.
7. Resolve issues with third parties.
8. Manage and support testing functions to ensure products meet high quality standards.
9. Create and maintain project documentation throughout the project lifecycle.

Experience:

1. At least 5 years of project management experience, with a minimum of 3 years in leading projects.
2. Management capability.
3. Understanding of digital software platforms.
4. Experience with project management approaches, principles, and methods such as Agile.

Skills:

1. Engineering background or qualification.
2. Professional qualification in project management, such as APM (PMQ), Prince2, or PMP.