Head of Project Management Office

Boku; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading global payment solutions provider in London is seeking a Head of PMO to establish and lead the Project Management Office. This role involves ensuring governance and efficiency in project execution while aligning project delivery with business objectives. The ideal candidate will have experience in a complex environment and strong stakeholder management skills. A degree in Business or Project Management and relevant certifications are desirable.

Qualifications

• Extensive experience in leading a PMO or project management function.
• Strong knowledge of project portfolio management and governance frameworks.
• Proven ability to implement project management best practices.

Responsibilities

• Develop and enforce project management standards and frameworks.
• Ensure compliance with regulatory requirements.
• Prioritise projects based on strategic alignment.

Skills

Project management standards

Stakeholder management

Agile methodologies

Risk management

Analytical skills

Education

Degree in Business or Project Management

Tools

Project tracking tools

Job description

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

The Head of PMO will be responsible for establishing and leading the Project ManagementOffice, ensuring governance, consistency, and efficiency in project execution across theorganisation. This role will provide strategic oversight for project portfolio management,resource allocation, risk mitigation, and performance tracking while embedding best practicesand continuous improvement in project management methodologies.As a key enabler of transformation initiatives, the role will support the Head of Transformationin aligning project execution with business objectives, optimising project delivery, andenhancing overall organisational agility.

Key Responsibilities:

• Develop and enforce project management standards, frameworks, and best practices.
• Ensure compliance with regulatory requirements and internal policies.
• Establish templates, reporting structures, and approval processes for consistency.
• Prioritise projects based on strategic alignment, resources, and ROI.
• Ensure project dependencies, risks, and benefits are effectively managed.
• Provide visibility into the entire portfolio of projects across the organisation.
• Allocate project resources, ensuring teams are adequately staffed.
• Monitor budget usage, costs, and financial performance of projects.
• Work with HR and leadership to forecast resource needs.
• Identify, track, and mitigate risks that impact project delivery.
• Implement escalation processes to resolve roadblocks efficiently.
• Ensure contingency planning for high-impact risks.
• Track KPIs, project milestones, and delivery timelines.
• Provide executive-level reporting to senior leadership and stakeholders.
• Support project managers and teams with guidance and training.
• Drive continuous improvement in project management methodologies.
• Act as a centre of excellence for Agile, Waterfall, or Hybrid methodologies.

Key Skills, experience and Competencies

• Extensive experience in leading a PMO or project management function in a complex,fast-paced environment.
• Strong knowledge of project portfolio management, governance frameworks, and risk management.
• Proven ability to implement and enforce project management best practices.
• Excellent stakeholder management skills, with the ability to influence at all levels.
• Experience in Agile, Waterfall, and Hybrid project management methodologies.
• Strong analytical and reporting skills, with expertise in project tracking tools and dashboards.
• Ability to develop and nurture project management capability within an organisation.

Qualifications (if required ):

• Degree in Business, Project Management, or a related field (desirable).
• PMP, PRINCE2, or Agile certifications (desirable).
• Significant experience in leading a PMO function in a global organisation.