Head of Product (Saas)

JR United Kingdom; Paisley; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the SaaS sector seeks a Head of Product in Paisley. This role focuses on aligning product strategy with operational excellence, leading cross-functional teams, and ensuring customer engagement. Candidates should possess strong leadership skills and experience in managing product delivery within B2B tech environments.

Qualifications

• Strong leadership and team management skills.
• Experience managing product delivery in B2B - Digital/Tech/IT environments.
• In-depth understanding of Agile methodologies.

Responsibilities

• Define & execute the product vision and strategy.
• Lead the creation of a strategic product road-map.
• Oversee the planning, execution, and quality assurance of products.

Skills

Leadership

Problem-solving

Project management

Job description

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We are looking for a Head of Product (Saas) - you will be responsible for ensuring the clients Saas tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile.

This role is minimum 1 -2 days per week on site in Glasgow. Please only apply if you are based in commutable distance from Glasgow City Centre

Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, customer on boarding is smooth!

Role overview:

• Define & execute the product vision and strategy for the customer
• Lead the creation of a strategic product road-map
• You will prioritise (features & initiatives) based on customer insights & market trends
• Oversee the planning, execution, risk management & quality assurance of all products & releases
• Implement and refine agile best practices & framework
• Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed.
• Own the end-to-end customer on boarding, journey & engagement
• Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved

Required:

• Strong leadership and team management skills, with experience leading cross-functional tech/ IT teams.
• Previous experience managing product delivery in complex and fast-paced B2B - Digital/ Tech/ IT environments.
• In-depth understanding of Agile and other product development methodologies.
• Strong problem-solving skills & the ability to navigate challenges & drive outcomes.
• Project management skills, with the ability to manage multiple initiatives simultaneously