Head of Product Management (FTC)

Salt Digital Recruitment; Greater London; On-site; GBP 110,000 - 130,000; Full time

Job summary

Une plateforme leader cherche un Head of Product pour un remplacement parental de 12 mois. Le candidat idéal aura une expérience solide en gestion d'équipes produits et sera capable de transformer les insights clients en innovations. Le poste offre une rémunération compétitive, un environnement de travail flexible basé à Londres ou à Bristol, et la possibilité de travailler au sein d'une organisation axée sur la durabilité et l'inclusivité.

Benefits

Bonus discrétionnaire

Soins médicaux privés

Assurance vie

Qualifications

• Expérience avérée dans la gestion et l'échelle de plusieurs équipes produit.
• Connaissance approfondie des opérations de vente au détail et des centres de contact (CCaaS).
• Capacité à transformer les insights clients en innovations produit.

Responsibilities

• Posséder la stratégie et la feuille de route globale pour le groupe.
• Diriger des jalons de développement, encadrer, gérer et former une équipe de chefs de produits.
• Transformer les insights client en innovations de produit tout en influençant à une échelle mondiale.

Skills

Gestion d'équipe produit

Acumen commercial

Expérience en automatisation avec AI

Job description

Head of Product – (FTC) 12 months

Salt have partnered with a leading platform provider servicing one of the largest regulated industries aimed at promoting sustainability, affordability and accessibility to the hundreds of millions of people accessing these services globally on a daily basis.

They are looking for an experienced Product Leader to join the business on a 12 month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service.

You’ll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a talented team of Product Managers.

The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale.

Some key requirements include:

• Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring.
• Strong commercial acumen, particularly around GTM and pricing.
• Background in retail operations and or contact centres (CCaaS).
• Experience working with AI to automate manual processes.

The role embraces flexible, hybrid working with a pragmatic approach to time in the office from either London or Bristol.

You’ll access a full breakdown of benefits including discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k.

If you’re an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today.

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2507-355109

Salary: £110000.00 - £130000.00 per annum + Bonus, Private Healthcare

Salary per: annum

Job Duration:

Job Start Date: ASAP

Job Industries: Product Management

Job Locations: Greater London

Job Types: Permanent

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