Head of Product

Motability Operations; City of Edinburgh; On-site; GBP 85,000 - 110,000; Full time

Job summary

A leading mobility solutions provider in Scotland is seeking a Head of Product to transform the organization into a product-led entity. This role involves overseeing product strategies, managing budgets, and collaborating cross-functionally to deliver innovative technology products. Ideal candidates should possess extensive experience in product management and strong leadership skills. Competitive rewards and flexible working arrangements are included.

Benefits

Competitive rewards

Pension

Private medical insurance

Generous leave

Salary sacrifice schemes

Qualifications

• Proven experience in senior product management, ideally in tech.
• Experience managing multiple product roadmaps.
• Track record of delivering innovative tech products.
• Strong leadership and communication skills.
• Deep understanding of user-centered design and agile methodologies.

Responsibilities

• Develop and communicate a clear technical product vision aligned with strategic objectives and market trends.
• Oversee the end-to-end product development lifecycle, ensuring timely and high-quality releases.
• Gather feedback and understand pain points for product improvements.
• Define and monitor KPIs to measure success.
• Lead, mentor, and inspire the product team.

Skills

Product management

Leadership

Agile methodologies

User-centered design

Job description

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About The Role

A new role in our Technology leadership team, the Head of Product is a significant position responsible for transforming MO into a product-led organization. This includes managing the overall tech product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products.

The role will work closely with the business and Product Owners to define the vision, roadmap, and budget required to deliver technology products within MO. They will collaborate with cross-functional teams, including engineering and the business, to develop and execute product strategies aligned with the company's vision and objectives.

Responsibilities

Product Strategy and Vision

• Develop and communicate a clear technical product vision aligned with strategic objectives and market trends.
• Identify new market opportunities and drive the product roadmap to ensure competitive advantage.
• Build and evolve the Product capability within MO, working closely with stakeholders.
• Incubate and develop Product Owners as needed.

Product Development

• Oversee the end-to-end product development lifecycle, ensuring timely and high-quality releases.
• Define product requirements and specifications with engineering and business teams.
• Conduct regular product reviews and manage budgets effectively.
• Own the budget for all tech product teams, ensuring investments align with strategy.

Customer Focus

• Champion a customer-first mindset.
• Gather feedback and understand pain points for product improvements.
• Analyze customer behavior to make data-driven decisions.

Performance Tracking and Reporting

• Define and monitor KPIs to measure success.
• Report on product performance to stakeholders and the executive team.

Collaboration and Communication

• Work with business and technology leadership on strategic priorities.
• Lead the transformation of MO into a product organization.
• Build collaboration across teams and stakeholders.

Resource Management

• Resource teams effectively and build new Product teams as needed.

Budgeting, Supplier, and Cost Control

• Manage the Product department budget and supplier relationships.

Team Leadership

• Lead, mentor, and inspire the product team.
• Foster a culture of innovation and accountability.

Product Capability Building

• Develop new Product capabilities where gaps exist.

About You - Minimum Criteria

• Proven experience in senior product management, ideally in tech.
• Experience managing multiple product roadmaps.
• Track record of delivering innovative tech products.
• Strong leadership and communication skills.
• Deep understanding of user-centered design and agile methodologies.

About The Company

Motability Operations is a unique organization providing mobility solutions to over 630,000 customers across the UK. We are the largest car fleet operator in the UK, working with a network of around 5,000 car dealers and major manufacturers. We pride ourselves on outstanding customer service and a strong set of values: finding solutions, driving change, and caring.

Benefits include competitive rewards, pension, generous leave, private medical insurance, salary sacrifice schemes, and more. We are committed to diversity and inclusion, providing accessible workplaces and flexible working arrangements.