Head of Product

Duncan and Todd Group; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical services company in Aberdeen is seeking a Head of Product to oversee the commercial lifecycle of products and services. The role involves developing business cases, managing a product portfolio, and collaborating with various departments. The ideal candidate will have retail experience in a multi SKU B2C environment and strong analytical abilities. This position offers a chance to drive product innovation and growth within the organization.

Qualifications

• Extensive experience in product management within a multi SKU B2C environment.
• Demonstrated ability to collaborate with multiple stakeholders.
• Proficiency in generating business cases and conducting ROI analysis.

Responsibilities

• Define and maintain a comprehensive portfolio of products and services.
• Coordinate insights and expertise across departments.
• Lead pricing strategies with retail and finance teams.
• Manage promotional activities and performance analysis.

Skills

Customer insights

Retail Experience

Complexity management

Commercial acumen

Clinical awareness

Financial literacy

Business case creation

Excellent communication

Ability to gain consensus

Job description

The Head of Product will define, manage and maintain the full commercial life cycle of products and services for D&T group, from business development, product inception, business case creation, product development, channel/branch management, pricing, financial analysis of results and continuous improvement, to include:

• Frames
• Sunglasses
• Lenses
• Audiology products and Services
• Sundries
• Optical Services (e.g.OCT)

Working in collaboration with key stakeholders across the business including, but not limited to:- Marketing, retail leadership, buyers, procurement, lens technical specialists, professional services and Finance.

Responsible for managing a small team who make the frame selections and manage the stock within the branches/channel. This includes stock takes, replenishment of stock and channel blueprints.

Responsibilities

• Defines and maintains portfolio of products and services by branch/channel.
• Owns the catalogue – co-ordinating insights and expertise from across the business
• Generates business cases and completes ROI analysis
• Leads pricing with retail and finance
• Owns Promotions (definition, roll out, support and performance analysis)
• Manages all change requests and new product introduction
• Analysis of current product and service performance

What You Will Bring:

• Customer insights
• Retail Experience and Product Management for a multi SKU B2C business
• Complexity management
• Commercial acumen
• Clinical awareness
• Financially literate
• Business cases creation and ROI
• Excellent communication and listening
• Ability to gain consensus

Required Competencies:

• Excellent Communication skills
• Creative thinking
• Innovative
• Influencing skills
• Ability to work collaboratively
• Flexibility
• Ability to use own initiative – creative thinker

Required Work Experience

• Retail Experience and Product Management for a multi SKU B2C business.
• Previous experience in similar role, B2C multi product business – essential
• Experiencing of operating as a Senior Manager – essential
• Head of Product roles previously - desirable
• Experience of working in a clinical environment in a similar role - desirable