Head of Pricing and Performance

Newcastle Building Society; Newcastle upon Tyne; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Corporate bonus scheme

Pension scheme

Annual performance pay reviews

Private medical insurance

Health cash plan

Employee assistance programme

Gym access

Volunteer days

Cycle to work

Staff discounts

Job summary

Newcastle Building Society is seeking an experienced Head of Pricing & Performance to lead pricing, portfolio performance and forecasting across savings and mortgages. You will translate data, market insight and customer understanding into pricing strategies and commercial recommendations, guiding strategic decisions for the Society's success.

As part of the Commercial, Product & Place leadership team, you will develop a talented team, foster collaboration, and balance customer outcomes with

Qualifications

• Experience in pricing, portfolio management, forecasting or commercial performance within financial services.

Responsibilities

• Lead pricing, portfolio performance and forecasting across savings and mortgages.
• Shape decisions that deliver value for members and long-term Society success.
• Collaborate with stakeholders across the business to turn data and insight into pricing strategies.
• Lead and develop a high-performing team and foster a data-informed culture.

Skills

Pricing

Portfolio management

Forecasting

Commercial performance

Data-driven decisions

Stakeholder management

Inclusive leadership

Ambiguity tolerance

Customer-focused outcomes

Regulatory awareness

Job description

We're looking for an experienced and insightful leader to join us as Head of Pricing & Performance.

In this role, you'll lead our pricing, portfolio performance and forecasting activity across savings and mortgages, helping to shape decisions that deliver great outcomes for our members while supporting the Society's long-term success. You'll work closely with colleagues across the business to turn data, market insight and customer understanding into effective pricing strategies and commercial recommendations.

As part of the Commercial, Product & Place leadership team, you'll play a key role in guiding performance, supporting strategic decision-making and fostering a collaborative, data-informed approach to commercial excellence. You'll also lead and develop a talented team, creating an environment where people can grow, contribute and perform at their best.

About You

You'll bring strong experience in pricing, portfolio management, forecasting or commercial performance within financial services, along with a deep understanding of savings and mortgage markets.

We're particularly interested in someone who:

• Enjoys using insight and analysis to inform decisions and solve complex challenges.
• Can balance customer outcomes, commercial objectives and regulatory requirements.
• Builds trusted relationships and works effectively with a wide range of stakeholders.
• Brings a thoughtful and inclusive leadership style, supporting and developing others to succeed.
• Is comfortable working with ambiguity and translating complex information into clear recommendations and actions.
• Shares our commitment to delivering fair, sustainable and customer-focused outcomes.

This is an exciting opportunity for someone who enjoys combining strategic thinking with practical delivery and wants to make a meaningful contribution to the future success of the Society.

About Us

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• Corporate bonus scheme (on target 15%, up to a maximum 22.5%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days’ annual leave + bank holidays
• The option to buy and sell up to 5 days’ holiday
• Hybrid working (typically 3 days’ home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gym’s
• Two paid volunteering days’ each year
• Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you