Head of PMO

System C; Royal Leamington Spa; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

System C is seeking a Head of PMO to lead the Professional Services Portfolio Management Office, establishing it as a high-performing function that strengthens governance, insight and delivery performance.

You will work closely with senior leaders while remaining connected to delivery realities, creating consistency across the portfolio and driving evidence-based decision making for better customer and business outcomes.

Qualifications

• Proven leadership of a PMO or portfolio office, delivering governance and controls.
• Experience managing complex project and programme portfolios with senior stakeholders.
• Strong governance, assurance and project control expertise.
• Ability to balance strategic thinking with operational delivery.
• Comfort with data-driven decision making and portfolio reporting.

Responsibilities

• Lead portfolio governance, assurance and review practices.
• Provide insight into portfolio health, risks and delivery confidence.
• Challenge forecasts, capacity constraints and delivery performance.
• Strengthen oversight of dependencies, risks and change activity.
• Define and deliver the PMO maturity roadmap.
• Develop predictive portfolio insight and value tracking.
• Drive automation, tooling and improved information flows.

Skills

PMO leadership

Portfolio management

Governance

Stakeholder management

Tools

Power BI

Excel

PSA/PPM tools

Jira

Confluence

Precursive

OpenAir

MS Project

Job description

Location: Leamington Spa, United Kingdom
Salary: 50000GBP - 65000GBP DoE

Lead the future of portfolio delivery. Improve governance. Drive transformation.

At System C, we deliver technology that helps connect and transform health and care outcomes. As we continue to grow and evolve, we are looking for an experienced Head of PMO to lead our Professional Services Portfolio Management Office and establish it as a trusted, high-performing function that strengthens governance, insight and delivery performance.

This is a leadership role with a clear mandate: Standardise, Govern, Transform.

You will work closely with senior leaders while remaining connected to the operational realities of project delivery. You will create consistency across our portfolio, increase confidence in the information used for decision-making and evolve the PMO into a strategic capability that improves outcomes for customers and the business.

What you'll be doing

Establish the Foundations

• Define common portfolio reporting, governance and control standards
• Improve project, financial, resource and delivery data quality
• Standardise project controls including milestones, RAID management, dependencies and change
• Build clear ownership and accountability across delivery teams
• Create trusted portfolio reporting for senior stakeholders

Manage the Portfolio

• Lead portfolio governance, assurance and review practices
• Provide insight into portfolio health, risks and delivery confidence
• Challenge forecasts, capacity constraints and delivery performance
• Strengthen oversight of dependencies, risks and change activity
• Support leaders with clear recommendations and evidence-based decision making
• Define and deliver the PMO maturity roadmap
• Develop more predictive and forward-looking portfolio insight
• Improve prioritisation, benefits measurement and decision support
• Drive continuous improvement through automation, tooling and improved information flows
• Use portfolio trends and lessons learned to enhance delivery effectiveness

What we're looking for

• Proven leadership of a PMO, portfolio office or equivalent delivery function
• Experience managing complex project and programme portfolios
• Strong governance, assurance and project control expertise
• Confidence working with senior stakeholders and influencing decisions
• Excellent people leadership and capability development skills
• Experience with portfolio financials, capacity planning, risks and dependencies
• Ability to balance strategic thinking with operational execution

Experience with Power BI, advanced Excel, PSA/PPM tools, Jira, Confluence, Precursive, OpenAir or MS Project would be beneficial, although the ability to establish robust information disciplines is more important than knowledge of any specific platform.

Why System C?

We are a collaborative organisation where people are encouraged to learn, grow and make an impact. We value teamwork, continuous improvement, accountability and integrity. We invest in professional development, support flexible benefits and create opportunities for people to bring their best selves to work every day.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing CV's, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.