Head of People Services

GBRS UK; Portishead; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

GBRS are seeking a Head of People Services to lead a comprehensive function covering Employee Relations, Recruitment, Wellbeing, Inclusion and Leadership. You will shape policy, drive digitalisation and oversee governance and reporting within a UK organisation.

Based in the UK with hybrid working options, the postholder will partner with ELB and senior stakeholders to deliver strategic workforce planning, talent development and compliant HR practices across all staff groups.

Qualifications

• CIPD Level 7 qualification or equivalent experience.
• Solid understanding of UK employment law.
• Up-to-date knowledge of HR best practice and developments.
• Leadership qualification such as ILM.
• Membership of a professional body.

Responsibilities

• Lead and develop a confident, inclusive People Services function to deliver HR services across Employee Relations, Recruitment, Wellbeing, Inclusion and Leadership.
• Develop and implement a comprehensive People, Culture and Leadership Strategy aligned with government recommendations.
• Modernise People Services through digitalisation and innovation and build manager/employee capability.
• Oversee administration, reporting and analytics across the employee lifecycle and apply strategic workforce planning.

Skills

HR best practice

UK employment law

Leadership

Education

CIPD Level 7 Qualification

ILM Leadership qualification

Membership of a professional body

Job description

GBRS are seeking a Head of People Services on behalf of their client.

We are looking for candidates who are confident and experienced the following areas:

In brief

• Lead, direct and support a confident, inclusive and professional People Services Function and Team to deliver a high-quality, effective and efficient customer service and activities relating to: Employee Relations, Workforce Development, Recruitment, Occupational Health, Wellbeing & Fitness, and Inclusion and incorporating Leadership, Talent Management, and Resource Planning.
• Lead, develop and implement a comprehensive People, Culture and Leadership Strategy, inline with government recommendations.
• Lead the modernisation of People Services.
• Improve how services are offered, through digitalisation and innovation, and building manager and employee capability.

Oversee the development and implementation of robust administrative processes, tools and reporting across all stages of the employee lifecycle, applying strategic workforce planning principles, analytics and people insights to drive performance and produce better workforce outcomes.

Agree and oversee wellbeing initiatives and collaboration with external organisations ensuring that employee wellbeing underpins Service aims and objectives.

Oversee the development of a comprehensive succession plan, incorporating seamless recruitment, promotion and development processes for our uniformed and professional functions, guaranteeing a clear pipeline of talented and diverse candidates.

Oversee and assist in the development of our Diversity & Inclusion strategy, working with the Inclusion team and key stakeholders.

Working in partnership with colleagues across People Services, develop and update policies, procedures and toolkits ensuring their consistent application across the organisation.

Build positive and effective relationships with Representative Bodies and Unions to create working partnerships in the development and implementation of policies and procedures relating to both national and local conditions.

Be a core member of the organisation Executive Leadership Board (ELB) contributing to and influencing the delivery of the overall strategic direction for the organisation in line with its purpose and vision.

Review and manage relevant external contracts including the provision of Occupational Health and Wellbeing services, and Disclosure and Barring Service checks.

Facilitate continuous improvement and cultural change to achieve organisational objectives, whilst monitoring and managing risk relating to the People Services Function.

Advise and facilitate the Professional Standards Board to ensure consistent management of discipline matters, continuous learning and improvement. The postholder may be required to chair the Professional Standards Board, the postholder may be required to represent the Service at Employment Tribunals on related matters as required.

This role is based at an organisation work location, the organisation’s main office is a secure site and therefore appointment to this post may be subject to passing the required vetting process.

The organisation supports hybrid working where appropriate, with the facility to work from home and from an organisation work base. Your manager will confirm whether this applies to this post.

Your job may involve you dealing with highly confidential and sensitive information. It is essential that you ensure this information is held and processed securely and that you act with tact and discretion at all times and comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Confidentiality must be maintained, even after leaving this post or the organisation employment.

All posts require a standard DBS check, with enhanced checks for a limited number of defined roles. This post is subject to a standard DBS check, which may be renewed throughout employment.

Skills and Experience required

• CIPD Minimum Level 7 Qualification or equivalent experience
• Solid understanding of UK employment law and an ability to apply it in the within the organisation
• Thorough and up to date knowledge of HR/People best practice, current thinking and developments.
• An appropriate leadership qualification (such as ILM).
• Membership of an appropriate professional body.