Head of Payroll

Norfolk & Suffolk Constabularies; East Suffolk; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Payroll to lead their Payroll Transactions Team. This role involves ensuring efficient payroll processing, compliance with HR policies, and overseeing pension administration. The successful candidate will manage a team, interpret complex legislation, and drive continuous improvement initiatives. This position offers the opportunity to make a significant impact within a supportive environment, working closely with senior management to enhance payroll services and ensure accuracy. Join this forward-thinking organization and help shape the future of payroll operations.

Qualifications

• Extensive experience in payroll management and team leadership.
• Ability to manage conflicting priorities and meet deadlines.

Responsibilities

• Lead the Payroll Transactions Team and manage payroll processes.
• Ensure compliance with HR policies and oversee pension administration.

Skills

Team Leadership

Payroll Management

HR Policy Interpretation

Communication Skills

Analytical Skills

Continuous Improvement

Education

Degree or CIPP equivalent qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Payroll/People Systems

Job description

Closing Date: 9 May 2025 at 5pm

Location: Martlesham PHQ, - Hybrid (Homeworker)

Norfolk and Suffolk Constabularies are committed to delivering high-quality services to our communities. We are seeking a dynamic and experienced individual to lead our Payroll team and ensure the efficient and accurate processing of payroll transactions.

Role Overview:

As the Head of Payroll, you will lead the Payroll Transactions Team, providing support to senior managers in the Finance and People Directorate. You will be responsible for managing all payroll-related processes, ensuring compliance with HR policies and employment tax legislation, and overseeing pension administration.

Key Responsibilities:

• Lead and manage the Payroll Transactions Team.
• Oversee recruitment, training, performance management, and appraisals.
• Interpret and apply HR policy and employment tax legislation.
• Manage monthly and tax year-end reporting, including pension reporting.
• Act as the Technical Lead for employment tax and ensure tax governance.
• Administer Pension Schemes and maintain relationships with administrators.
• Review and improve pension processes to meet service level agreements.
• Serve as the main contact for internal and external audits.
• Lead payroll-related projects and develop Service Level Agreements and Key Performance Indicators.
• Resolve complex customer queries and complaints.
• Mentor the team on payroll issues and ensure efficiency and accuracy in payroll processes.
• Represent the Finance Department at meetings.

Essential Criteria:

• Degree or CIPP equivalent qualification or extensive experience in a comparable role.
• Proven experience in leading, managing, and developing a team.
• Ability to manage and plan large, conflicting priorities to meet challenging deadlines.
• Advanced competency in written and verbal communication skills.
• Ability to implement continuous improvement initiatives.
• Competent analytical skills and advanced knowledge of Microsoft Office, including Excel, Word, and Outlook as well as experience of working with payroll/people systems.
• Ability to work on own initiative and adapt to change under pressure.

Desirable Criteria:

• Experience in the Police Service or a large public sector organisation