Head of Payments

fanvue; England; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary, equity, and benefits package

Unlimited holiday

Flexible hours

Budget for growth and wellbeing

Job summary

A leading creator monetisation platform in England seeks a Head of Payments to own the global payments strategy and architect scalable payment systems. This role involves driving improvements in payment success rates and collaborating with various teams. Competitive salary and unlimited holidays are included. Ideal candidates should have extensive experience in online payment processing and strong analytical skills.

Qualifications

• 5-10+ years in high-scale online payment processing, ideally in a marketplace or platform.
• Deep domain expertise in online global payments and acquirer relationships.
• Strong knowledge of High Risk Payment Processing and related regulations.

Responsibilities

• Own the payments roadmap and strategy for the company.
• Drive improvements in success rates and checkout UX.
• Architect a resilient payments infrastructure.

Skills

High-scale online payment processing

Data analysis on payments KPIs

Understanding of regulatory landscape

Job description

Overview

Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. Our platform supports creators with the tools they need to connect and monetise their audience in a scalable way.

We don’t see payments as just necessary infrastructure. At Fanvue, we see Payments as a fundamental opportunity and tool for growth.

As we continue to scale aggressively, we’re looking for a world-class Head of Payments to lead our payments function. This is the opportunity for someone to own the end-to-end global payments strategy at Fanvue, architecting systems that scale, optimising for conversion, managing Global Strategy, and driving innovation in a function that is core to our product and user experience.

This is a unique opportunity to shape a high-volume, global payments engine with strategic influence across product, operations, compliance, and finance.

Responsibilities

• Own the payments roadmap and strategy for Fanvue, reporting directly to the CEO
• Treat payments as a growth lever, not a cost centre
• Drive improvements in success rates, checkout UX, and coverage of local APMs
• Architect a future-proof, resilient payments infrastructure that supports scale and redundancy
• Deeply understand our existing stack, the data that sits behind it, and work to push it further forward
• Drive the conversion rate of global payments, optimising routing, acquirers, retry logic, fallbacks, APMs
• Handle key relationships across payments with third parties
• Collaborate closely with Engineering and Product to execute on roadmap priorities

Risk, Compliance & Collaboration

• Work with the Head of Fraud to proactively identify and manage risk
• Partner with our CFO to ensure clarity and accuracy around reconciliation and fee tracking
• Stay ahead of regulatory changes in payments and implement them accordingly
• Document internal payments processes and ensure transparency cross-functionally

Who You Are

• 5-10+ years in high-scale online payment processing. Ideally, experience seeing a business through significant scale as part of this function. Ideal experience having worked with a marketplace or platform.
• Deep domain expertise in online global payments, including acquirer relationships, APMs, regulatory considerations, and consideration for High Risk Payment Processing.
• Strong working knowledge of High Risk Payment Processing, the nuances, the regulatory landscape, and near-term future developments.
• Strong and capable with Data analysis, notably on all payments KPIs.
• A comprehensive understanding of the underlying technical infrastructure that underpins the European and US payments systems.
• Experience leading small to medium teams in the context of payments.

Why Join Fanvue?

• The opportunity to shape and be a leading figurehead in the Payments strategy of a high-growth platform at the forefront of the creator economy
• Competitive salary, equity, and benefits package
• A role and environment that regards the work on payments as one of the most fundamental to success and growth
• The chance to work with a talented, mission-driven team dedicated to empowering creators worldwide
• A culture that values innovation, ownership, transparency, and speed
• Unlimited holiday
• Flexible hours, according to the times you perform best
• Budget for growth and wellbeing

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Finance and Product Management
• Industries: Software Development and Technology, Information and Media

We’re an equal opportunity employer. Referrals increase your chances of interviewing at Fanvue.