Head of Operations - Transform Urgent Care Delivery

South East Coast Ambulance Service NHS Foundation Trust; Whetsted; On-site; GBP 67,000 - 77,000; Full time

Benefits offered by this job

NHS pension

27 days holiday

Development opportunities

Salary sacrifice (car/bike)

Health & wellbeing services

NHS discounts

Job summary

South East Coast Ambulance Service NHS Foundation Trust seeks a Head of Operations to provide strategic and operational leadership across a large locality. You will lead operational performance, workforce planning and financial stewardship while driving service transformation to improve patient care.

The role requires experience leading large-scale ambulance services, overseeing budgets and shaping organisational change within a regulatory framework.

Qualifications

• Proven experience leading large, complex operational services.
• Track record of delivering performance improvements and managing significant budgets.
• Strong skills in governance, risk management and regulatory compliance.

Responsibilities

• Provide strategic and professional leadership across a designated locality.
• Deliver operational performance, workforce planning and financial stewardship.
• Drive transformation programmes and ensure benefits are realised.
• Build partnerships with system colleagues and external stakeholders.
• Support succession planning and the development of future leaders.

Skills

Strategic leadership

Budget management

People management

Governance & compliance

Job description

South East Coast Ambulance Service NHS Foundation Trust seeks a Head of Operations to provide strategic and operational leadership across a large locality. You will lead operational performance, workforce planning and financial stewardship while driving service transformation to improve patient care.

The role requires experience leading large-scale ambulance services, overseeing budgets and shaping organisational change within a regulatory framework.