Head of Operations | Liverpool University Hospitals NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading NHS Trust in Liverpool is seeking a Head of Operations for Gastroenterology/Diabetes/Endocrinology. The successful candidate will be responsible for operational management of patient services, shaping Care Group strategies, and leading a multi-disciplinary team. Key qualifications include a relevant degree and extensive experience in healthcare delivery. This role is crucial in improving patient care across the region.

Qualifications

• Senior level experience in healthcare delivery responsible for operational delivery.
• Experience with clinical quality and performance targets under strict financial controls.

Responsibilities

• Lead operational management of all patient services.
• Shape and deliver the Care Group's strategy.
• Provide leadership for a multi-disciplinary team.

Skills

Operational delivery

People management

Budget responsibility

Education

Degree level or equivalent extensive experience

Management qualification, MBA or equivalent extensive experience

Tools

Computerised financial management systems

Job description

Head Operations
Band 8C


We have an exciting opportunity for ourHead of Operations – Gastroenterology/Diabetes/Endocrinology

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre

We are looking for an experienced Operational Manager to work in collaboration with internal and external system partners to deliver on the Care Group’s operational and financial performance. You will take a lead role in both shaping and delivering the Care Group’s strategy in conjunction with both the Divisional and Trust’s overall strategies and objectives.

The post holder will report to the Associate Divisional Director of Operations and be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their area.



As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations. In conjunction with the Director of Operations and Associate Director of Operations you will provide both strategic and operational leadership support to the clinical and operational.



Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page

Qualifications
Essential criteria
• Degree level or equivalent extensive experience
• Management qualification, MBA or equivalent extensive experience
Experience
Essential criteria
• Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
Knowledge
Essential criteria
• Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
• Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
• Principles and impact of the NHS Constitution
Desirable criteria
• Knowledge and understanding of governance arrangements and standards in the NHS and the wider health


This advert closes on Wednesday 13 Aug 2025