Head of Operations - Kent & East Sussex - £95,000

COREcruitment; England; On-site; GBP 50,000 - 80,000; Full time

Job summary

A well-established hospitality group seeks a strategic Head of Operations to enhance their food and beverage offerings across multiple sites in Kent and East Sussex. This hands-on role involves leading a team, driving operational excellence, and ensuring superb guest experiences while contributing to the commercial success of the organization.

Qualifications

• Proven experience in multi-site F&B operations, specifically in pubs.
• Deep knowledge of gastro pub management.
• Hands-on leadership style with ability to inspire teams.

Responsibilities

• Lead and elevate food and drink offering across multiple sites.
• Drive operational excellence and ensure consistency.
• Collaborate with executive team on service delivery and customer experience.

Skills

Leadership

Communication

Commercial Mindset

Adaptability

Job description

Are you a strategic leader with a passion for exceptional hospitality?

Do you have experience leading food and beverage operations across multiple gastro pubs or restaurant sites?

Are you ready to make a big impact in a senior role with scope to shape the future of a growing hospitality group?

If this sounds like you, read on — this could be your next big move.

My client is a well-established and ambitious group with a portfolio of pubs and restaurants across Kent and East Sussex.They’re on the hunt for a Head of Operations to lead from the front, elevate their food and drink offering, and drive operational excellence across all sites.This is a highly visible, strategic and hands-on role, reporting directly to the COO.You’ll work alongside the Group Executive Chef and senior leadership team to influence every aspect of service delivery, training, menu development, and customer experience — while ensuring commercial success and consistency.

What we’re looking for:

• Proven experience in a senior multi-site F&B operations role – MUST have pub experience to apply & lead Area Managers before
• Deep knowledge of gastro pub management
• Strong leadership and communication skills, able to inspire teams at all levels
• A commercial mindset with a solid track record of driving revenue and profitability
• A hands-on, adaptable leadership style with the ability to work independently
• Willingness to travel frequently across Kent and East Sussex
• A real passion for hospitality and delivering outstanding guest experiences

This is an excellent opportunity for someone looking to take the next step in their hospitality leadership career — helping shape the future of a respected and growing group.

If you’re ready to lead, grow, and make your mark — apply today or send your CV to Stuart Hills OR call 0207 790 2666.