Head of Operations : Kent and East Sussex : A GBP 95,000

TipTopJob; Royal Tunbridge Wells; On-site; GBP 50,000 - 70,000; Full time

Job summary

Un groupe de restauration respecté au Royaume-Uni recherche un Head of Operations passionné pour diriger ses opérations dans divers pubs. Ce poste stratégique implique de travailler en étroite collaboration avec l'équipe de direction pour améliorer les offres alimentaires et la rentabilité tout en offrant une expérience exceptionnelle aux clients.

Qualifications

• Expérience avérée dans un rôle de gestion des opérations multi-sites.
• Connaissance approfondie de la gestion de pubs gastro.
• Capacité à inspirer les équipes à tous les niveaux.

Responsibilities

• Diriger les opérations alimentaires et de boissons, en veillant à l'excellence opérationnelle.
• Collaborer avec le chef exécutif pour influencer la livraison de services et le développement de menus.
• Assurer le succès commercial et la cohérence à travers tous les sites.

Skills

Leadership

Communication

Commercial mindset

Adaptability

Passion for hospitality

Job description

Are you a strategic leader with a passion for exceptional hospitality?

Do you have experience leading food and beverage operations across multiple gastro pubs or restaurant sites?

Are you ready to make a significant impact in a senior role with scope to shape the future of a growing hospitality group?

If this sounds like you, read on: this could be your next big move.

My client is a well-established and ambitious group with a portfolio of pubs and restaurants across Kent and East Sussex. They are seeking a Head of Operations to lead from the front, elevate their food and drink offerings, and drive operational excellence across all sites. This is a highly visible, strategic, and hands-on role, reporting directly to the COO. You will work alongside the Group Executive Chef and senior leadership team to influence service delivery, training, menu development, and customer experience, while ensuring commercial success and consistency.

What We're Looking For

• Proven experience in a senior multi-site F&B operations role: MUST have pub experience and have led Area Managers before
• Deep knowledge of gastro pub management
• Strong leadership and communication skills, able to inspire teams at all levels
• A commercial mindset with a solid track record of driving revenue and profitability
• A hands-on, adaptable leadership style with the ability to work independently
• Willingness to travel frequently across Kent and East Sussex
• A genuine passion for hospitality and delivering outstanding guest experiences

This is an excellent opportunity for someone looking to take the next step in their hospitality leadership career, helping shape the future of a respected and growing group.

If you're ready to lead, grow, and make your mark, apply today or send your CV to Stuart Hills or call 790.