Head of Operations – Exec Coaching to Education Leaders. UK Remote – 19550 Ref: 19550

RR; London; Remote; GBP 55,000 - 60,000; Full time

Job summary

A leading company in education coaching seeks a Head of Operations to enhance client delivery and optimize systems. This remote role offers a competitive salary, extensive benefits, and a culture valuing integrity and adventure. Ideal candidates are results-driven, adaptable, and passionate about growth.

Benefits

£2,500 personal development budget

Leadership coaching (12 sessions)

Flexible working

Employee share options

5 adventure days

Qualifications

• Experience leading operations in an SME or similar organization.
• Proven ability to improve systems and processes, preferably in education.

Responsibilities

• Ensure smooth client delivery and develop human-centric systems.
• Optimize operations and foster strong relationships.

Skills

Analytical

Communication

Problem Solving

Adaptability

Organizational Skills

Education

Bachelor’s degree

5+ years relevant experience

Tools

CRM software

Spreadsheets

Job description

Head of Operations – Exec Coaching to Education Leaders. UK Remote – 19550 Ref: 19550

6 days ago | Be among the first 25 applicants

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Ready to Make Stuff Better? We thought so. Since 2017, MSB has grown from a two-person dream to a thriving global team delivering extraordinary coaching and leadership development to the biggest names in international education. We’re seeking a passionate Head of Operations who excels at solving complex problems, creating clarity from chaos, and optimizing systems.

You will be the operational core of MSB, ensuring smooth client delivery, developing simple, human-centric systems that empower our team, and delight our partners. If you love people, processes, and believe in the power of great systems to foster strong relationships, and want to be part of a culture valuing adventure, integrity, and meaningful conversations, we’d love to meet you.

And yes — we’ll give you 5 extra days off a year for adventures!

Role Overview:

Position: Head of Operations

Location: Remote, with occasional meetings in London or Manchester

Salary: £55,000 - £60,000 + 35 days holiday (including bank holidays) + 5 adventure days

Benefits: £2,500 personal development budget, leadership coaching (12 sessions), coaching training opportunity, flexible working, employee share options, and more.

Type: Permanent, Full-Time

Our Values: Conversation, Integrity, Adventure

Your Skills & Background:

• A likable people lover—listening and creating space for clients and team alike
• Highly motivated, results-driven, with a strong moral compass
• Analytical, organized, and efficient
• A self-starter comfortable with both team and solo work
• Excellent communication skills—written and verbal
• A problem solver who makes decisions confidently
• Adaptable, flexible, and thrives in a fast-changing environment
• Passionate about personal and professional growth, with a desire to impact clients positively
• Detail-oriented with a focus on quality and excellence

Qualifications & Experience:

• Experience leading operations in an SME or similar organization
• Proven ability to improve systems and processes, preferably in education or related fields
• Proficiency with CRM software, spreadsheets, and similar tools
• Bachelor’s degree or 5+ years relevant experience
• Experience in the international schools market or education sector
• Fluent in English, both written and spoken
• Familiarity with coaching and coach training services

What We Offer:

• Competitive salary of £55,000 - £60,000
• Share scheme (under discussion)
• Opportunity to grow in a purpose-driven, innovative company
• Supportive, collaborative team environment
• £2,500 professional development budget, coaching access
• Up to 5 adventure days for personal growth
• Involvement in community giving-back strategies
• Flexible working arrangements

Join Us:

If systems excite you, spreadsheets thrill you, and meaningful conversations inspire you, apply now. Bring your operational expertise and sense of adventure—let’s make a difference together!

Apply today and be part of something extraordinary.

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