Head of Operations - Child Health | East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals University NHS Foundation Trust; South Willesborough; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading hospital trust in South Willesborough is seeking a Head of Operations to manage the Child Health Services. This role involves ensuring that services are delivered safely and with quality, while also leading key operational improvements. The ideal candidate should be committed to compassionate care and effective leadership. Successful candidates will be part of the Trust's mission to improve healthcare for the local population of around 800,000.

Responsibilities

• Responsible for operational management of Child Health Services.
• Provide leadership to business plan and service delivery.
• Ensure quality patient-led services are consistently delivered.

Job description

Responsibilities

The Head of Operations is responsible for operational management of the service, ensuring Trust resources are used to maximum efficiency, while ensuring safety, quality, and performance are delivered.

• To be responsible for the operational management of Child Health Services including: providing visible proactive leadership to the service, acting as the key senior lead for issues, challenges, and escalation.
• Work collaboratively with the Care Groups to provide assurance that robust systems for elective and non-elective patient flow are in place and that quality patient-led services are delivered consistently.
• Collaborate with Care Group teams, to ensure Trust-wide operational priorities are identified and delivered on a daily basis with robust plans from the Care Group for out of hours.
• Provide leadership to the key functions of: Delivery of Business Plan; Delivery of RTT and non RTT pathways.
• The general duties of the post of Head of Operations is covered in the Job description. Listed below are areas which give context to the demands of the role and the requirement to recruit.
• The post holder has overall responsibility for the day-to-day management of Child Health Services with responsibility for 13 sub-specialties with the support of a general manager.
• Some of the sub-specialties have elective inpatients and day cases.
• The operational delivery of the services as a whole covers the whole Trust.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We\'re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please scroll down to access the full Job Description and Person Specification located in 'Documents to download'.