Head of Operations - Child Health

East Kent Hospitals University NHS Foundation Trust; Ashford; On-site; GBP 65,000 - 85,000; Full time

Job summary

A large NHS Trust in the UK is looking for a Head of Operations to manage service operations efficiently. You will lead the Care Groups to ensure quality patient services and oversee the operational delivery across specialties. The ideal candidate should demonstrate strong leadership and collaborative skills while being committed to improving patient care.

Responsibilities

• Providing visible proactive leadership to the service.
• Work collaboratively with the Care Groups for quality patient services.
• Ensure trust-wide operational priorities are delivered.

Job description

Overview

The Head of Operations is responsible for Operational management of the service, ensuring Trust resources are used to maximum efficiency, while ensuring safety, quality, and performance are delivered.

Responsibilities

• Providing visible proactive leadership to the service, acting as the key senior lead for issues, challenges, and escalation.
• Work collaboratively with the Care Groups to provide assurance that robust systems for elective and non elective patient flow are in place and that quality patient led services are delivered consistently.
• Collaborate with Care Group teams, to ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Care Group for out of hours.
• Provide leadership to the key functions of:
  • Delivery of Business Plan
  • Delivery of RTT and non RTT pathways

Context and Scope

The general duties of the post of Head of Operations is covered in the Job description. Listed below are areas which give context to the demands of the role and the requirement to recruit.

The post holder has overall responsibility for the day to day management of Child Health Services with responsibility for 13 sub- specialties with the support of a general manager.

Some of the sub-specialties have elective inpatients and day cases

The operational delivery of the services as a whole covers the whole Trust.

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.