Head of Operations

Community Integrated Care; United Kingdom; On-site; GBP 60,000 - 65,000; Full time

Job summary

Join a leading charitable organization as the Head of Operations, overseeing the delivery of high-quality social care across Scotland. This leadership role involves managing teams, ensuring compliance, and driving strategic objectives, all within a values-driven environment. With flexible working arrangements and benefits including a competitive salary, this position offers an exciting opportunity to make a significant impact in the social care sector.

Benefits

33 days annual leave including statutory bank holidays

Flexible working hours & shift patterns

Ongoing professional development opportunities

Pension scheme

Financial Hardship Fund

Casual dress code

DBS/PVG checks covered

Shopping discounts scheme

Qualifications

• Experience in managing teams within social care settings.
• Strong understanding of care sector legislation and frameworks.
• Knowledge of inspection processes and compliance requirements.

Responsibilities

• Manage regional and registered managers to ensure operational performance.
• Oversee compliance with contractual and regulatory standards.
• Lead teams to achieve strategic objectives within budget.

Skills

Leadership

Knowledge of CI regulations

Understanding of personalisation and inclusion

Education

Relevant qualifications in social care management

Job description

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What makes Community Integrated Care a great place to work:

Community Integrated Care is currently seeking an exceptional social care leader to join our award-winning charity as Head of Operations.

Benefits

• Salary of up to £65,000 per year including a £5k car allowance
• Work doing the things you enjoy, making work feel less like work
• Work for a multi award-winning charity that reinvests all profits into the people we support, our workforce, and local communities
• Supported by senior leaders
• 33 days annual leave including statutory bank holidays (pro-rata for part-time)
• Pension scheme
• No uniform required — casual dress code
• Flexible working hours & shift patterns
• We pay for your DBS/PVG checks
• Shopping discounts scheme
• Ongoing professional development and progression opportunities
• Recommend a Friend bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We strive to enrich the lives of people with diverse care needs. Our work is exciting and rewarding, driven by pride and passion.

Since our inception, we’ve grown to offer innovative and bespoke care services across England and Scotland, based on principles of choice, dignity, and respect. Our vision is ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We are proud of our strong values and our pioneering approach to social care, which has earned us numerous awards. We focus on our people, supporting dedicated and passionate Support Workers with pay, recognition, wellbeing, and professional development. We provide comprehensive training, support, PPE, and career development opportunities.

About the Role

We are seeking an accomplished leader as Head of Operations for Scotland, South & Central regions. You will manage regional and registered managers, oversee operational performance, ensure contractual and regulatory compliance, and lead regional teams to achieve strategic objectives within budget.

The ideal candidate will have knowledge of CI regulations, inspection processes, and the care sector, including relevant legislation and frameworks. An understanding of personalisation and inclusion agendas is also essential.

Details

37.5 hours per week, Monday-Friday, 9am-5pm, with some flexibility and the option of a 4-day workweek. The role is based within the Central Belt of Scotland, with travel across the region.

Our Values

We include; We deliver; We aspire; We respect; We enable — these core values underpin everything we do to ensure high-quality, consistent care and support.

This is a fantastic opportunity during an exciting period as we continue our 5-year strategy, ‘Best Lives Possible,’ challenging perceptions in the social care sector by delivering world-class support. Our goal is to be the best care provider possible, and we all share in this vision.