Head of Operations

TN United Kingdom; Swansea; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving healthcare through the maintenance and calibration of essential medical devices. This role involves working independently with a variety of medical equipment, ensuring they are safe and effective for use in critical care areas. You will be responsible for servicing, repairing, and training users on medical gas and electro-medical devices while adhering to health and safety policies. This position offers opportunities for professional development and values diversity and inclusion, making it an exciting opportunity for those passionate about healthcare technology.

Benefits

Professional training and development opportunities

Diversity and inclusion initiatives

Health and safety training

Qualifications

• Degree or equivalent in a relevant field is required.
• Experience in repair, testing, or calibration of medical devices.

Responsibilities

• Organize and carry out Planned Preventative Maintenance on medical equipment.
• Service and repair complex medical equipment like defibrillators and infusion pumps.

Skills

Repair of medical devices

Calibration of medical equipment

Knowledge of ISO 9001

Technical problem-solving

Communication skills

Education

Degree, HND/HNC

Tools

Medical gas equipment

Electro-medical devices

Calibration tools

Job description

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Job Overview

The post holders will possess the knowledge and skills to work independently with a range of medical devices, including complex and non-complex electrical medical equipment. Responsibilities include service checks, PPM (Planned Preventative Maintenance), safety checks, calibration of equipment such as infusion devices, cardiac monitors, temperature measuring devices, observation devices, and medical gas appliances like flowmeters, regulators, and suction units.

They will differentiate between technical and clinical problems, handling issues within their scope and referring more complex problems to qualified colleagues.

Main Duties

1. Plan and organize calibration of department test equipment used on medical devices and gas appliances.
2. Perform duties in both workshop and clinical environments, including hospital wards, theatres, and critical care areas.
3. Service, repair, and train end users in medical gas, suction equipment, and electro-medical devices.
4. Work primarily at Morriston Hospital, with flexibility to work across the Health Board.

Working for Our Organisation

We value our staff and offer professional training and development opportunities. We welcome applications from diverse backgrounds and promote equality and inclusion, aligning with our values of Caring, Working Together, and Continuous Improvement.

Responsibilities & Expectations

1. Organize and carry out Planned Preventative Maintenance on medical and gas equipment.
2. Service and repair complex medical equipment like defibrillators, monitoring equipment, endoscopic devices, and infusion pumps.
3. Manage stock orders related to medical equipment.
4. Advise management on upgrades and replacements of medical gas and electrical equipment.
5. Maintain accurate records for servicing, repairs, calibration, and disposal of equipment.
6. Support clinical staff and patients with issues related to medical gases and medical devices.
7. Adhere to health and safety policies and contribute to the department’s quality system.
8. Participate in training, conferences, and mandatory courses.

Person Specification

Qualifications

• Degree, HND/HNC
• Welsh speaker (preferred)

Experience

• Repair, testing, or calibration of medical devices

Knowledge

• Valid UK driving license
• Experience with databases and quality systems
• Knowledge of ISO 9001 or similar standards

We encourage Welsh speakers to apply and are committed to diversity and inclusion in line with the Equality Act 2010. This role may require a Disclosure and Barring Service check due to contact with vulnerable populations.