Head of Operations

Y1 Sport; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A fast-growing sports brand in London seeks a Head of Operations to drive strategic growth and operational excellence. This full-time role involves leading day-to-day operations, managing finances, and developing a high-performing team while overseeing logistics and website management. Competitive salary and perks include share options and discounts are offered.

Benefits

£500 annual budget for Y1 products

50% off Y1 goods

Performance-based bonus

Share options

Qualifications

• Proven experience in an operations leadership role within a product-led or e-commerce business.
• Strong financial acumen with experience managing P&L and compliance requirements.
• Hands-on experience with inventory management and logistics.

Responsibilities

• Develop and implement operational strategies to drive sales growth.
• Manage P&L and cash flow forecasts, aligning with company targets.
• Lead and develop a team of operations staff, fostering a culture of accountability.

Skills

Operational strategy

Financial acumen

Project management

Inventory management

Team leadership

Education

Experience in operations leadership

Hands-on experience in e-commerce

Tools

Wordpress/WooCommerce

Amazon FBA

Job description

Head of Operations at Y1 Sport Ltd

Location: London, SE1 (minimum 3 days per week in office)

Schedule: Full time (Monday-Friday with occasional willingness to work on weekends)

Salary: Competitive base salary, plus performance-based bonus & share options

Perks: £500 annual budget + 50% off Y1 goods

About Y1 Sport

Y1 Sport is a fast-growing, ambitious sports brand redefining performance and style on and off the field. We’re passionate about pushing boundaries, innovating our product lines, and building a loyal community of athletes and enthusiasts. Our business is formed of four key businesses: Y1 Hockey, Y1 Custom, Y1 Teamwear and Y1 Padel. To help us scale our operations while staying true to our values, we’re looking for an experienced, driven, and solutions-focused Head of Operations to join our London-based team.

Role Overview

As Head of Operations, you will play a pivotal role in driving the growth of Y1 Sport’s top and bottom line through strategic planning, operational excellence, and effective leadership. Reporting directly to the directors, you will lead and coordinate all day-to-day operations across our four key business areas, ensuring that the business runs smoothly, efficiently, and in line with our ambitious growth targets.

You’ll combine big-picture thinking with hands-on execution, managing financial performance, logistics, website operations, and office management, while inspiring and developing your team of three operations employees.

Key Responsibilities

Strategy & Growth

• Develop and implement operational strategies that drive organic sales growth and cultivate key partnerships.
• Lead a high-performing team to deliver on ambitious growth plans while maintaining operational efficiency.

Finance & Compliance

• Run and manage P&L and cash flow forecasts, ensuring financial activities align with company targets.
• Work closely with the Finance team to monitor key financial metrics.
• Acquire and maintain tax and business registrations in full compliance with applicable laws.

Business & Office Operations

• Oversee all day-to-day operations across our four core business areas.
• Lead regular management meetings and compile detailed reports for the directors.
• Act as Office Manager for our SE1 London office, ensuring a productive and positive working environment for the whole team.

Inventory & Logistics

• Manage inventory and logistics operations, including coordination with 3PL partners, to ensure seamless stock flow across all areas of the business.
• Forecasting optimal stock requirements throughout the year for each area of business, for each sales channel, ensuring there is enough stock during peak times of year without burdening cash flow.

Website Management

• Oversee the daily running of our Wordpress/WooCommerce website.
• Monitor and continually improve site performance, conversion rates, and customer experience.

Amazon Management

• Act as the primary point of contact for our Amazon Advertising Agency.
• Manage FBA stock levels across multiple countries to maximise sales potential.

People Management

• Balance the operational needs of all business areas, prioritising effectively and communicating clearly.
• Lead and develop a team of three operations staff, fostering a culture of accountability, innovation, and continuous improvement.

What We’re Looking For

• Proven experience in an operations leadership role, ideally within a product-led or e-commerce business.
• Strong financial acumen and experience managing P&L, cash flow, and compliance requirements.
• Excellent organisational and project management skills, with the ability to juggle competing priorities.
• Hands-on experience with inventory management, logistics, and 3PL partnerships.
• Working knowledge of Wordpress/WooCommerce site management and optimisation.
• Experience managing Amazon FBA operations and coordinating with external agencies.
• A confident, supportive leader who can inspire a small team and bring out their best.
• Willingness and ability to travel nationally and internationally to meet partners, suppliers, and attend key events.

What You’ll Get

• Competitive base salary of £35k–£45k, plus performance-based bonus.
• Share options to grow with the business.
• £500 annual budget to spend on Y1 products, plus 50% staff discount.
• The chance to shape the operational future of a fast-growing sports brand with a passionate, close-knit team.