Head of Operations

RE Personnel; England; Sur place; GBP 54 000 - 66 000; Plein temps

Avantages offerts par ce poste

Performance-related bonus

Pension

Private healthcare

Car allowance or company vehicle

Ongoing professional development

Résumé du poste

RE Personnel is seeking a Head of Operations for a Gloucestershire-based engineering and manufacturing SME. The role leads day-to-day operations across manufacturing, field engineering, warehousing, logistics and administration, with a hands-on leadership style and a focus on accountability and performance.

You will manage managers and supervisors, set clear KPIs, drive improvements, and work closely with Finance, Technical, Purchasing and HR to support growth and profitability.

Qualifications

• Experience in a senior operational leadership role within engineering, manufacturing or technical environments.
• Experience managing managers and supervisors with clear accountability.
• Strong commercial awareness with budgets, labour costs, productivity and margins.
• Proven track record delivering operational improvements in an SME.
• Strong people management skills and the ability to develop teams.
• Hands-on approach working with both operations teams and senior directors.

Responsabilités

• Take ownership of day-to-day operations across manufacturing, field engineering, warehouse/materials, logistics and admin.
• Lead and develop managers/supervisors with clear responsibilities and performance standards.
• Improve planning and coordination of engineers, materials, vehicles and site requirements.
• Introduce KPIs, processes and controls to boost efficiency and visibility.
• Drive continuous improvement and address recurring operational issues.
• Manage budgets and support improvements in labour utilisation, costs and productivity.
• Collaborate with MD, Finance, Technical, Purchasing and HR to support growth.

Connaissances

Leadership

Budget management

P&L experience

Operational improvements

People management

Hands-on leadership

Manufacturing SME

Description du poste

Our client, a growing engineering and manufacturing business based in Gloucestershire, has an exciting new opportunity for a Head of Operations to join their team on a full-time, permanent basis due to continued business growth. If you’re hands on and from a manufacturing or engineering SME, keep reading!

The successful Head of Operations should have:

• Previous experience in a senior operational leadership role within an engineering, manufacturing or comparable technical environment.
• Experience managing multiple operational functions, ideally including manufacturing, field engineering, warehouse/materials, logistics and operational administration.
• Proven experience managing managers and supervisors, with the ability to establish clear accountability and drive performance.
• Strong commercial awareness with experience managing budgets, labour costs, productivity, margins and/or P&L.
• A proven track record of implementing operational improvements, introducing structure and improving processes within a growing or fast-paced SME.
• Strong people management and leadership skills, with the confidence to challenge performance and develop teams.
• A practical, hands on approach with the ability to work effectively with both operational teams and senior directors.

In this role, the Head of Operations will be responsible for:

• Taking ownership of day-to-day operations across manufacturing, field engineering, warehouse/materials, logistics and operational administration.
• Leading and developing managers and supervisors, ensuring clear responsibilities, accountability and performance standards across the operation.
• Improving operational planning and coordination, ensuring engineers, materials, vehicles and site requirements are effectively organised.
• Introducing practical KPIs, processes and controls to improve efficiency, productivity and operational visibility.
• Driving continuous improvement initiatives, identifying root causes and implementing sustainable solutions to recurring operational issues.
• Managing operational budgets and supporting improvements in labour utilisation, costs, productivity, stock and overall commercial performance.
• Working closely with the Managing Director, Finance, Technical, Purchasing and HR teams to support continued business growth.

Our client is offering the successful Head of Operations a salary in the region of £60,000, plus benefits including performance-related bonus, pension, private healthcare, car allowance or company vehicle and ongoing professional development opportunities.

If you are an experienced senior operational leader with a background in engineering or manufacturing, proven experience managing managers and multiple operational functions, and a track record of driving structure, accountability and continuous improvement within an SME environment,