Head Of Operations

COBURG BANKS LIMITED; Colchester; On-site; GBP 59,000 - 70,000; Full time

Job summary

A respected educational supplies supplier in Colchester is seeking a dynamic Head of Operations to oversee logistics, warehousing, and transportation. This strategic role requires proven leadership and operational expertise, with a focus on compliance and continuous improvement. Competitive salary up to £70,000 plus bonus scheme. Ideal candidates will have experience in managing multi-site operations and a strong understanding of fleet management.

Benefits

Competitive salary

Participation in bonus scheme

Qualifications

• Proven leadership and stakeholder management experience at all levels.
• Deep operational experience across logistics, warehousing, and fleet management.
• Strong understanding of compliance and health & safety management.

Responsibilities

• Oversee logistics, warehousing, and transport strategy.
• Manage the Chelmsford warehouse and transport fleet.
• Drive operational improvements and monitor KPIs.

Skills

Leadership

Compliance Management

Logistics Strategy

Data Analysis

Stakeholder Management

Education

Transport Manager CPC qualification

Job description

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A successful and well-established family run supplier of educational supplies and hygiene products to schools across the South East, is seeking a dynamic and commercially minded Head of Operations. With its Head Office in Colchester and Distribution Centre in Chelmsford and offering a competitive salary of up to £70,000, plus participation in the company bonus scheme, this senior strategic position presents an exciting opportunity for a proven leader with experience in managing fast-paced, high-volume logistics, warehousing, and transport operations.In addition to overseeing logistics and warehousing, the role also carries responsibility for company facilities, compliance, and H&S management across all operational sites. A Transport Manager qualification would be an advantage.---The RoleAs Head of Operations, you will take overall responsibility for the strategic planning and day-to-day operational performance of the in-house Chelmsford warehouse, transport fleet, and third-party logistics providers. You will report directly to the business owners and help shape the long-term operational strategy by implementing scalable systems, driving continuous improvement, and ensuring high standards of customer service and operational excellence across all operational functions.Key Responsibilities:- Lead the end-to-end logistics, warehousing, and transport strategy, ensuring alignment with broader business goals- Oversee operations at the Chelmsford warehouse, Colchester HQ and other operational sites as required.- Oversee transport fleet, including driver supervision, vehicle compliance, cost control, and route optimisation- Maintain compliance standards across fleet, warehouse, and regulatory areas, including H&S, ISO, and annual audits- Manage facilities operations, ensuring all sites are safe, functional, and fit for purpose- Identify and deliver operational improvements through data-driven insights and system development- Lead and develop cross-functional teams to deliver high performance and a culture of ownership and accountability-Monitor KPIs and metrics, ensuring service levels are met while driving productivity and cost-effectiveness---The CandidateA strategic, hands-on operator who combines strong commercial acumen with deep operational experience across logistics, warehousing, and fleet management. You will have experience managing multi-site operations, distribution, or supply chain environments, and will bring a proactive approach to continuous improvement and leadership.- Proven leadership and stakeholder management experience at all levels- A sound understanding of fleet operations, compliance, and transport planning- An understanding of fundamental profit and loss- Experience managing facilities, audits, and company-wide health & safety procedures- A structured, analytical mindset with strong command of KPIs and performance data- A mix of strategic thinking and operational involvement as needed- Excellent planning, communication, and organisational skills- A Transport Manager CPC qualification (desirable but not essential)---The CompanyWith more than 50 years of experience, this respected family-run business has earned a strong reputation for supplying high-quality educational products to schools and colleges throughout the South East. Built on service, trust, and family values, the business continues to grow and modernise while offering a stable and rewarding environment for ambitious professionals looking to make a lasting contribution.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Outsourcing and Offshoring Consulting

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