Head Of Operations

Do you have good knowledge of manufacturing temporary internal structures from wood, metal, and textiles plus the integration of some electrical components?

Have you led a manufacturing business with fast turnaround times from a demanding customer base?

This could be the role for you!

Our client designs some of the world's leading trade exhibition spaces, from concept through to on-site delivery and support. They have developed an international reputation, working with some of the leading players in the construction, communications, energy, marine, and defense industries, producing bespoke exhibition stands and all of the supporting equipment to make for an unforgettable and engaging exhibition or trade show experience.

From bespoke branded merchandise and displays to the stands themselves, the seating, the flooring, the walls, and the tables; our client is a one-stop shop for design, consultancy, production, fit-out, event support, and event clearance. Working from state-of-the-art office space, design studios, and a production facility in Hampshire, the business completes approx. 40% of each project in-house. The remaining work (Audio Visual, Graphics, Structural Engineering) is delivered by a select group of chosen contract partners.

The work is ever-changing, highly demanding, time-sensitive, and cost-sensitive. Anyone who has worked with the exhibition space or in specialist retail fit-out work will know the challenges! It is therefore imperative that we identify potential Operations Directors who have previously worked in these challenging sectors. We are seeking a highly skilled and experienced Exhibition and Events Operations Director to oversee all technical aspects of the organization's events and exhibitions. The successful candidate will be responsible for ensuring the seamless execution of technical operations, including construction, audio visual, brand activations, and all onsite services. This role requires a strategic thinker with a hands-on approach to problem-solving and a passion for delivering high-quality events. We also want a good cultural match for the business - someone who isn't afraid to roll their sleeves up; someone who works collaboratively and understands how to plan, prioritize, and problem-solve - whatever it takes to get the job done.

Operations Director - Role & Responsibilities - Head of Operations

1. Technical Planning and Coordination: Develop and implement technical plans for events and exhibitions, ensuring all technical requirements are met.
2. Team Leadership: Lead and manage our in-house production team and external contractors, providing guidance, training, and support to ensure high performance.
3. Supply Chain Management: Liaise with external suppliers to secure necessary equipment and services, negotiating contracts and managing relationships.
4. Budget Management: Prepare and manage technical budgets, ensuring cost-effective solutions without compromising quality.
5. Health and Safety Compliance: Ensure all technical operations comply with health and safety regulations, conducting risk assessments and implementing safety measures.
6. On-Site Supervision: Oversee the build-up, operation, and breakdown of all events on-site, troubleshooting any issues that arise.
7. Innovation and Improvement: Stay updated with the latest industry trends and technologies, continuously seeking ways to improve technical processes and enhance event experiences.

Operations Director - Skills and Competencies - Head of Operations

1. Technical Expertise: In-depth knowledge of lighting, sound, video, and temporary structures in the exhibition sector.
2. Leadership: Proven ability to lead and motivate a team, with strong interpersonal and communication skills.
3. Problem-Solving: Excellent troubleshooting skills and the ability to remain calm under pressure.
4. Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously.
5. Budgeting: Experience in preparing and managing budgets, with a focus on cost control and efficiency.
6. Health and Safety: Knowledge of health and safety regulations and best practices in the events industry.
7. Innovation: A proactive approach to adopting new technologies and improving technical processes.