Head of Operations

Marble Mayne Recruitment; Bath; Hybrid; GBP 47,000 - 49,000; Full time

Job summary

Bath-based education charity is seeking a Head of Operations to oversee central operations across finance, facilities, data and administration.

Reporting to the Chief Executive, you will lead a multi-disciplinary team and shape the engine room that enables beneficiaries to be served effectively.

Qualifications

• Significant leadership experience across multiple functions.
• Experience in finance, facilities or operations preferred.
• Track record of improving systems and processes in a charity or mission-driven environment.

Responsibilities

• Lead and develop a multidisciplinary operations team.
• Oversee finance, reporting and compliance activities.
• Own annual budgeting, financial planning and resource allocation.
• Manage facilities, infrastructure, data and central administration.
• Lead operational risk, business continuity and regulatory compliance.
• Drive improvements to systems, processes and ways of working across the organisation.
• Support annual planning, organisational development and strategic delivery.
• Collaborate with the CEO, SLT and Trustees, and manage external partners.
• Foster an effective, collaborative culture and momentum through change.

Skills

Leadership

Strategic planning

Cross-functional collaboration

People management

Financial management

Job description

Head of Operations

Bath | c.£47,000 - £49,000 | Full-time | Permanent

Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?

We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.

This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.

The role

Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.

Your responsibilities will include:

• Leading and developing a multi-disciplinary operations team
• Overseeing the finance function, including financial management, reporting and compliance
• Leading the annual budgeting, financial planning and resource allocation process
• Overseeing facilities, infrastructure, data and central administration
• Leading on operational risk, business continuity and regulatory complianceImproving systems, processes and ways of working across the organisation
• Supporting annual planning, organisational development and strategic delivery
• Working closely with the Chief Executive, senior leadership team and Trustees
• Managing relationships with external consultants, suppliers and other key partners
• Helping build a collaborative, effective and continuously improving organisational culture

The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.

About you

This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.

You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.

You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.

Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.

This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.

Salary: c.£47,000 - £49,000

Location: Bath - predominantly campus-based with some flexibility for remote working

Contract: Permanent

Hours: Full-time

Closing date: 21st September 2026