Enable job alerts via email!

Head of Operational Training

Skytanking Holding GmbH

United Kingdom

On-site

GBP 40,000 - 60,000

Full time

3 days ago
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

A leading company in airport operations is seeking a Training Manager to oversee training programs across various departments. This leadership role focuses on enhancing training delivery, compliance, and operational excellence, requiring strong communication, leadership skills, and a relevant educational background. The position involves working with senior management to drive initiatives aimed at cultivating a high safety and service standard in ground handling.

Benefits

Pension
Employee Assistance Programme
Life Assurance

Qualifications

  • Bachelor’s degree in Training or equivalent experience.
  • Proven experience in airport operations training or similar sectors.
  • Fluency in English; additional languages advantageous.

Responsibilities

  • Oversee training and compliance standards across the team.
  • Develop and implement comprehensive training programs.
  • Ensure compliance with industry and regulatory standards.

Skills

Communication
Leadership
Organizational Skills
Change Management

Education

Bachelor’s degree plus relevant postgraduate qualification in Training

Tools

MS Office

Job description

Who we are

The Skytanking organisation has two divisions, ‘Fuel’ and ‘Airport Operations’. The Fuel division is headquartered in Hamburg, Germany, and is part of Primeflight, headquartered in Houston, USA. This role reports to the Operations Director within Airport Operations. In cases of cross-product or global initiatives, the role will operate within a wider Skytanking/Primeflight team. Currently, the Airport Operations division is based in London, England, operating in the UK, Netherlands, and Italy.

This is a leadership role, a key member of the Skytanking Operations team, working closely with Station Managers and the Training & Safety Compliance Manager. The role oversees the management of station training teams, ensuring effective delivery of training programs across departments, maintaining high standards of training and compliance, and working with senior management to improve training initiatives.

A primary focus will be to review all current training processes, controls, and systems, and to make strategic recommendations to enhance the framework, governance, controls, systems, and processes to achieve operational excellence. It is a people-centric role, developing and delivering top-tier training and coaching to enable employees to deliver the best safety and service in ground handling.

The role also involves ensuring training, coaching, and accountability for all business unit training managers and team members, optimizing resources, and ensuring compliance with long-term goals and vision.

Your tasks

Job accountabilities linked to objective areas:

  • Ensure safe and secure operations in all aspects.
  • Oversee consistency and quality of training and compliance standards across the team, ensuring alignment with organizational goals.
  • Develop, manage, and maintain comprehensive training programs to ensure consistency and excellence.
  • Implement effective training plans, regularly reviewing and refining them to meet operational needs.
  • Drive the development and execution of training and compliance programs.
  • Collaborate with senior management to ensure efficient delivery of training sessions.
  • Ensure service delivery to airline customers aligns with SLAs and operational targets.
  • Lead and coach station training managers, fostering employee development through mentoring, training, and performance reviews.
  • Establish and monitor KPIs related to training and compliance for continuous improvement.
  • Maintain strong communication and stakeholder engagement skills.
  • Ensure compliance with industry and regulatory standards through effective audit processes.
  • Coach, mentor, and develop resource planning, including performance and talent management.
  • Delegate responsibilities, empower teams, and motivate to achieve high performance.
  • Develop and implement frameworks, governance, controls, systems, and processes, including standardizing regional training management and controlling costs.
Your profile

Qualifications:

  • Bachelor’s degree plus relevant postgraduate qualification in Training or equivalent experience.

Experience:

  • Proven track record in airport operations training or similar sectors, leading training teams.
  • Experience managing training budgets and delivering training requirements.
  • Passion for working with people and beyond job descriptions.
  • Excellent communication skills, capable of influencing senior stakeholders.
  • Strong organizational skills and ability to prioritize.
  • Comfortable with constant change.
  • Advanced MS Office and operational systems skills.

Leadership: Yes, able to influence at all levels within the company.

Languages: Fluent in English; additional European language is an advantage.

Mobility: Able to work across the UK and Europe, travel approx. 50%, hold valid UK driver’s license and passport, and obtain security clearance.

We offer you:
  • Pension
  • Employee Assistance Programme
  • Life Assurance
Your contact

Please apply via our online form. For inquiries, contact enghr@skytanking.com.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.