Head of Nursing Operations - Surgical and Medical Care

The London Clinic; Hounslow; On-site; GBP 60,000 - 75,000; Full time

Job summary

The London Clinic is seeking a Head of Nursing Operations to lead their inpatient services. This pivotal Band 8b role involves shaping service design, enhancing patient care, and managing a large nursing team, all within a supportive working culture. The successful candidate will demonstrate significant operational excellence and a commitment to high-quality patient-centred care.

Benefits

Private Medical Healthcare

33 days annual leave

Contributory pension scheme

Season ticket travel loan

Qualifications

• Strong operational background in acute care nursing.
• Extensive experience at Band 8a or 8b level.
• Understanding of governance frameworks and compliance.

Responsibilities

• Responsible for operational and quality management of inpatient nursing services.
• Lead delivery of medical and surgical care pathways.
• Collaborate with senior stakeholders for service improvement.

Skills

Leadership

Collaboration

Service Improvement

Education

NMC Registration

Job description

We're recruiting for a highly experienced Nurse Manager to join The London Clinic as Head of Nursing Operations for Medical and Surgical Care.

This is a high-profile Band 8b role with significant scope and visibility, suited to someone with a strong operational track record in acute care nursing. You'll be joining a forward-thinking leadership team at a pivotal time, with the opportunity to shape service design, drive strategic improvement, and deliver high-quality, patient-centred care at scale.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of 'We go further', 'We work as one' and 'We personalise care.'

Job Profile

Job Type: This is a full-time, permanent position working 37.5 hours per week.

Salary: Band 8b

Location: 20 Devonshire Place, Marylebone, W1G 6BW

Benefits package:

• Contributory pension scheme (total annual contribution up to 20%).
• Private Medical Healthcare.
• 33 day's annual leave (Inclusive of bank holidays).
• Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of
• retailers/services, plus much more.
• We also offer excellent career development; with clear career pathways and access to further education.

About the role

The Head of Nursing Operations is responsible for the operational, quality, and safety management of our inpatient nursing services, including ward nursing, Clinical Nurse Specialists, critical care, pre-assessment, and the clinical site team.

You'll lead the end-to-end delivery of inpatient medical and surgical care pathways, ensuring safe, effective, and compassionate care throughout the patient journey. Working in close partnership with senior stakeholders, including the Chief Operating Officer, Chief Nurse, Medical Director and Heads of Service, you'll play a key role in workforce planning, service improvement, and operational excellence.

You'll also collaborate closely with the Head of Operations for Theatres, Endoscopy and Interventional Radiology to ensure integrated, efficient service delivery across the wider hospital. With a focus on performance, governance, and continuous improvement, you'll drive standards while maintaining a strong clinical voice in strategic decision-making.

This role is part of the Silver On-Call rota and offers a visible leadership opportunity within a fast-paced, patient-focused environment.

What we're looking for

• NMC registration and a strong professional background in inpatient or complex acute care
• Extensive experience at Band 8a or 8b level, including clinical and operational leadership of large teams
• A proven track record of improving service delivery, quality, and efficiency in hospital settings
• A clear understanding of governance frameworks and the ability to embed robust systems to ensure compliance and safe care
• Excellent collaboration and influencing skills, particularly at senior leadership and board level
• A strategic mindset, with the ability to balance day-to-day service pressures with long-term service development
• A leadership style that is inclusive, visible and aligned to our values: We go further, We work as one, We personalise care

Apply Now

To apply, please submit your CV along with a cover letter outlining your experience and suitability for the role. Your cover letter should reflect your alignment to the key responsibilities and leadership expectations outlined in this advert.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.