Head of New Business - Retail

A few words about us:

First things first… What will you become a part of? Valtech is the experience innovation company, combining the uncommon to unlock a better way for people to experience the world. We work at the intersection of diverse disciplines, cultures and perspectives to create solutions that achieve the exceptional – helping brands make the leap beyond the competition and become leaders in a digital world.

We deliver innovation with a purpose. With expertise across experience design, technology and marketing, our passion is in addressing transformational business challenges for our clients. Challenges where we re-imagine the customer journey and build new connected experiences. Challenges where we make data work in this new era and help our clients transform the way they operate and optimise business-critical digital platforms for multichannel commerce and marketing.

From discovery to optimisation, clients trust Valtech to remove complexity and deliver innovative, frictionless solutions that close the experience gap between customer expectation and reality. We are a network of more than 6,500 makers, thinkers, marketers, creatives, and developers spanning 5 continents with 60+ offices in 20+ countries.

The role

As a Head of New Business - Retail at Valtech you will be responsible for developing robust new business strategies and consistent opportunity pipelines. Day to day it will be you who is articulating the value of digital transformation to potential clients and you’ll be skilled at translating trends and technical concepts to C-level executives so that they understand them and value them.

In turn, it is your responsibility to build, grow and nurture a steady pipeline of opportunities through the creation of new prospective client relationships as well as leveraging existing relationships within your extensive network. You will confidently drive the creation, development, negotiation and closing of enterprise size deals whilst remaining customer centric and collaborative across the organisation in order to help our customers achieve their business outcomes. You will also work closely with our partners such as Google, Microsoft, Adobe etc. to pursue warm leads turning them into tangible opportunities for the Valtech organisation.

What you will be doing

• Working proactively to identify new opportunities. You will be continuously looking for new opportunities and potential clients to grow the Valtech business.
• Responsible for analysing market trends within the Retail sector and keeping up with industry trends, market demands, and competitor strategies.
• Developing business strategies along with creating and implementing strategies to increase the company's competitive advantage.
• Building relationships and developing and strengthening relationships with customers, suppliers, distributors, partners, and vendors through a variety of channels and strategies.
• Developing and evaluating partnerships by working closely with the Partnerships and Alliances team to assess existing partnerships and sales efforts to identify new opportunities and how to approach them.
• Managing client relationships: Managing key client relationships and working to build new ones.
• Regularly representing the organisation in pitches with C-level and executive level customer stakeholders as well as attending customer meetings.

Essential Expertise

• You’ll have a wealth of previous experience working within the digital consultancy world selling a broad range of digital expertise including our expertise in Data & AI, Cloud & Platforms, the design of intelligent experiences and making customers' visions reality through sophisticated strategy and innovation offerings.
• Previous experience working closely with Retail businesses and organisations selling to C-Level executives and senior leaders in the sector.
• Proven and demonstrable previous experience navigating complex and challenging negotiations.
• Proven knowledge, skills and experience of various sales methodologies and techniques that you can utilise to remove blockers and move opportunities along.
• We are looking for those with strong leadership and team working capabilities who can lead from the front and bring a team together when working on RFPs/RFIs and pitches. You will be skilled at spotlighting our SMEs.
• Excellent time, planning, and project management skills keeping yourself and those you are collaborating with organised and focused.
• Ability to communicate effectively both written and verbally. You will be a great listener and be able to communicate complex or technical information in an engaging and accessible way.
• You will demonstrate resilience, attention to detail and a commitment to problem solving. Being creative and thinking outside the box when necessary.
• Although much of the work you do will be as part of a collaborative, multi-disciplinary team we need to see that you can also work independently.
• You’ll be skilled at navigating complex negotiations.
• We are keen to see evidence of your strong networking and business acquisition skills.

What can you expect from us:

At Valtech you’ll become part of our exceptional team of more than 6,500 talented innovators, design thinkers, marketers, creatives, and engineers. We interact across countries, disciplines, trades, roles and teams. We are consultants before anything else and take ownership of our own work, clients, and careers. We provide everyone with a large degree of freedom - in return, we expect an equally high degree of accountability and dedication. We transform by doing and are insanely passionate about improving the end user experience. We are a people company. We share our knowledge and learnings, we dare to speak up and take risks. And we care deeply about one another, our clients, and the world around us. We have from our very beginning always worked hard on providing everyone within our organisation the opportunity to grow and transform their job opportunities and career paths across the world. From graduates to seasoned professionals who are experts in their field. Valtech will always be recognised not just for the quality of the work we deliver, but for all the amazing people that make it happen. We don’t just talk about how to get things done; we really do transform by doing.

Valtech Benefits:

Here at Valtech we’re big believers that our staff are our most important asset, and as such we want to make sure we look after you. As well as all the usual corporate benefits (hybrid & flexible working, pension, life insurance, 25 days holiday, phone, laptop, BUPA private healthcare & dental etc), we pride ourselves on our commitment to continuous learning and development, which means you’ll have a clear growth and development path, alongside access to professional coaching and online learning courses.

You’ll be joining an inclusive and diverse workforce, working on truly exciting projects with collaborative teams at a local and global level, with a big focus on health and social well-being (free office lunches, Cycle to Work Scheme, Employee Assistance Programme, eye tests, Flu Jab, regular Company Days and staff parties).