Head of National Claims and Dispute Resolution

Clarion Housing Group Limited; Camden Town; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK housing organization seeks a Head of Claims and Dispute Resolution to join their team in London. You will lead legal and commercial dispute matters, collaborating closely with various teams. Strong communication skills and a professional qualification (LLB, RICS, CIOB) are essential. This hybrid role requires office presence at least 3 days a week. Join us at a recognized top employer of 2024.

Qualifications

• Experience in contractual dispute management and dispute resolution.
• Ability to lead drafting and negotiation of contracts related to disputes.
• Proficiency in compiling evidence for legal teams and creating cost calculations.

Responsibilities

• Lead legal and commercial dispute matters.
• Investigate contractual and technical documents for facts and evidence.
• Support production of evidence bundles and claims summaries.
• Assist with adjudication, arbitration, mediation, and litigation submissions.

Skills

Detail orientation

Excellent communication

Problem-solving

Collaboration

Education

Professional qualification (LLB, RICS, CIOB)

Job description

Overview

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024. Are you a seasoned professional in contractual dispute management and dispute resolution, with experience in contracting or housebuilding? Working closely with the Director of Commercial, Senior Commercial Claims Manager, and construction delivery teams, you\'ll play a key role in leading legal and commercial dispute matters. You\'ll provide expert support across project delivery disputes, asset and fire safety issues, and latent defect claims. As Head of Claims and Dispute Resolution, you\'ll be a collaborative team player who understands the value of cross-functional working. You\'ll help lead the drafting and negotiation of building contracts, settlement agreements, consultant briefs, and appointments related to dispute claims.

• Investigating contractual and technical documents to establish facts and compile evidence for legal and expert teams.
• Supporting the production of evidence bundles, cost calculations, and claims summaries.
• Assisting with submissions for adjudication, arbitration, mediation, and litigation.
• This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week.
• Applicants must be able to travel as required.
• At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Qualifications

• A sharp eye for detail and a naturally inquisitive mindset.
• Excellent communication skills and the ability to build strong, trust-based relationships.
• A proactive approach to problem-solving and collaboration.
• If you\'re professionally qualified (LLB, RICS, CIOB) or currently on the pathway to qualification, we\'d love to hear from you.