Head of Merchant Sales

JR United Kingdom; Cardiff; On-site; GBP 70,000 - 100,000; Full time

Job summary

A well-respected client is seeking a Head of Merchant Sales to drive sales efforts across the UK. This strategic role involves leading a team, developing customer relationships, and executing the sales strategy to enhance profitability and market presence. The ideal candidate will be influential and commercially savvy, with a proven track record in the industry.

Benefits

Career development opportunities

Safe working environment

Employee well-being initiatives

Qualifications

• Proven track record of growing Merchant sales in the UK market.
• Experience working directly with Merchant customers in the UK Market.
• Ability to develop teams and lead by example.

Responsibilities

• Drive growth of sales revenue and margins.
• Develop and strengthen customer relationships.
• Lead a Merchant Team of 13 people.

Skills

Influential

Commercially astute

Customer-oriented

Effective negotiation

Team leadership

Job description

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We are delighted to partner with a well-respected client of ours for an exciting and crucial role as Head of Merchant Sales. The details on the role can be found below:

What’s your role at the company?

The role reports to the UK Sales Director and the successful appointee will serve as a senior sales leader within the UK business. The successful candidate will be responsible for all UK sales into National Merchant, Independent Merchant, Merchant Buying Groups, and Industrial Customers; leveraging the company’s long-standing market presence and reputation for high quality, service, and operational excellence.

This appointment is an opportunity to strengthen the sales leadership team, and therefore the individual will need to contribute to both the overall sales strategy and culture whilst also leading the development and execution of the channel sales performance.

Main Responsibilities

• Growth of sales revenue and sales margins:
• Developing and strengthening existing customer relationships
• Identifying and onboarding new strategic customers
• Finding value within the service offering and specifications in order to create value-based selling opportunities.
• The successful candidate will lead a Merchant Team of 13 people with 4 direct reports. They will need to demonstrate leadership and development skills and will also need to support the wider UK business's commercial strategy and goals.
• Establish a wide internal and external network to enable, accelerate, and embed best practice and support for the company's growth ambitions and strategies.
• Drive channel intel and customer agenda which builds strong and sustainable relationships with key trade partners that in turn accelerate customer engagement and grow the number of long-term sustainable relationships.

Key Responsibilities

• Product margin profitability for UK sawn timber sales
• Growing volume and sales margin
• Developing the efficiency of UK merchant distribution
• Supporting wider group commercial aims and targets

What are we looking for?

You will be influential, decisive, energetic, and commercially astute—passionate about the industry and achieving results through inspiring your team. The experience and capability to influence, inspire, and deliver a step change in the ambition and commitment for the channel across all stakeholders is key.

The company is also committed to finding the right attitude—an ambassador for the brand with high energy and a personable style so that building strong, popular, and authentic rapport comes naturally. The ability to ask great questions and a good sense of humour will be welcomed too!

• Proven track record of growing Merchant sales in the UK market
• Experience working directly with Merchant customers in the UK Market
• Customer-oriented and creative: willing to be hands-on with the trade while committed to building and leading from behind, with results driven by team capability and active customer partnerships
• Experience developing teams and leading by example
• Effective and well-rounded commercial negotiation skills that create sustainable, end-to-end, conditional agreements
• Culturally sensitive and adaptable

What do we offer?

The company fosters a responsible corporate culture that creates a safe working environment for everyone. We invest in good leadership and personal career development. We take care of the well-being of our employees and reward good work. It is important to us that everyone can develop their competences, and we create possibilities for job rotation across the organization.