Head of Mental Health & LD Operations - Build & Scale

Leaders in Care; Chelmsford; Hybrid; GBP 70,000 - 75,000; Full time

Benefits offered by this job

Equity opportunity

Hybrid working

Senior leadership role

Autonomy in division growth

Ground-up division build

Job summary

Leaders in Care is seeking an experienced Operations Director to establish and grow a new Mental Health and Learning Disability division. You will lead development across supported living and community care, steer CQC compliance, and shape the operational and commercial strategy.

Working with commissioners and NHS partners, you will mobilise services, drive growth and have the potential for equity in the business as the division scales.

Qualifications

• Senior leadership experience within supported living, mental health, learning disabilities or community complex care.
• Experience holding CQC registration or substantial work within CQC-regulated services.
• Experience building, launching or scaling a care service or division.
• Proven track record of growing care packages, hours, revenue, or geographic coverage.
• Strong knowledge of CQC regulations, safeguarding and quality governance.
• Experience working with commissioners, local authorities, ICBs, NHS teams or hospitals.
• Strong commercial and business development capability.
• Experience with bids, tenders, frameworks and contract mobilisation.
• Experience developing referral pathways and converting opportunities into commissioned care.
• Strong leadership and team-building capability.
• Entrepreneurial approach with ownership of a new division.

Responsibilities

• Take CQC registration and maintain strong regulatory compliance.
• Build and develop a new Mental Health and Learning Disability division.
• Develop supported living and community complex care services.
• Create and execute an operational and commercial growth strategy.
• Lead the mobilisation of new care packages and services.
• Build relationships with commissioners, ICBs, local authorities and hospital teams.
• Identify and convert new business and referral opportunities.
• Lead and support bids, tenders and framework opportunities.
• Develop referral pathways with NHS teams, healthcare professionals and external stakeholders.
• Recruit, lead and develop operational teams as the division expands.
• Maintain high standards across safeguarding, governance and quality.
• Monitor operational, quality and commercial performance.
• Support the development of new service models and geographical expansion.
• Work closely with the leadership team on wider business strategy.

Skills

CQC knowledge

Senior leadership

Business development

Tendering

Stakeholder engagement

Job description

Leaders in Care is seeking an experienced Operations Director to establish and grow a new Mental Health and Learning Disability division. You will lead development across supported living and community care, steer CQC compliance, and shape the operational and commercial strategy.

Working with commissioners and NHS partners, you will mobilise services, drive growth and have the potential for equity in the business as the division scales.