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The Conduit serves as a home for people
passionate about achieving positive social, environmental and economic change.
Our community shares our belief that world’s most pressing problems are better
understood as opportunities waiting for entrepreneurial solutions. The
Conduit’s mission is to convene a collaborative community that scales and
accelerates solutions to the world’s greatest challenges and provide its
community with a physical home, with industry leading sustainable and ethical
hospitality, where creativity and innovation can flourish.Our members are
from all over the world, from all sectors and industries and are representative
of the world we live in.
Role Summary
The Conduit is seeking a mission-driven, results-oriented Head
of Marketing to lead our integrated growth marketing strategy. This pivotal
role will drive customer acquisition across all Conduit products—including
memberships, conferences, and content offerings—and play a crucial role in
helping us achieve our goal of 100 new member sign-ups per month (+digital
membership goal, +exec membership goal, +newsletter growth goal, etc)
Reporting to the Chief Brand Officer, this leader will
oversee a lean but high-impact marketing function. They will be responsible for
both strategy and execution, blending creative thinking with data-driven
decision-making, and leveraging a mix of internal resources, external vendors,
and modern technologies (including AI tools) to maximize reach and
results.
Key Responsibilities
- Own
and execute customer acquisition strategies across all Conduit products,
including paid, organic, referral, and partnership channels. - Develop
campaigns that reflect the unique motivations of our ideal customer
personas (corporate leaders, nonprofit executives, funders, entrepreneurs,
etc.). - Plan
and manage monthly marketing campaigns aligned to major product and
programming milestones (e.g., new membership offers, major events). - Track
and optimize performance across the full funnel, from awareness to
conversion. - Manage
or directly execute SEO/SEM/CPC strategies; oversee vendor performance and
optimize ROI. - Lead
organic social growth strategies across Instagram, LinkedIn, X, and
emerging platforms—via in-house team or external partners. - Evaluate
new marketing channels, partnerships, and tools to expand reach and reduce
CAC. - Ensure
efficient coordination across freelance creatives, media buyers, and other
third-party vendors. - Partner
with Editorial and Brand Creative teams to develop all assets for
campaigns and channel-specific growth. - Translate
brand-level storytelling into performance-driven messaging, landing pages,
and content sequences. - Ensure
consistent narrative and tone across digital touchpoints, while tailoring
to audience needs by segment.
Marketing Operations & Systems
- Own
the Conduit-wide Marketing & Comms calendar, including publishing
schedules across email, social, paid, and owned platforms. - Design
and maintain systems for campaign tracking, task delegation, and asset
management. - Create
and manage performance dashboards to track member acquisition, channel
performance, and campaign effectiveness.
Analytics & Reporting
- Lead
regular reporting on marketing KPIs, campaign effectiveness, and
membership growth to key stakeholders. - Build
a culture of testing, learning, and optimization across campaigns. - Identify
trends and insights to improve creative execution, channel mix, and
customer journeys.
Cross-Functional Collaboration
- Work
closely with the Member Engagement team to align acquisition efforts with
onboarding and retention goals. - Collaborate
with Programming and Partnerships on co-branded events, referral
strategies, and affiliate marketing. - Serve
as a key advisor to the Chief Brand Officer and executive team on
go-to-market strategy and brand growth.
Skills & Experience
- 7-10
years in marketing leadership roles, preferably within a purpose-driven,
membership-based, or content-rich organization. - Proven
track record of building and executing performance marketing strategies
with a mix of creativity and analytics. - Experience
in high-consideration products or community brands with long lead times
and value-based conversion paths. - Demonstrated
success managing external vendors, agencies, and contractors while
maintaining brand integrity. - Strong
grasp of growth marketing tools and technologies, including analytics
platforms, CRM, ad managers, and AI-powered content tools. - Excellent
project management and systems thinking skills; capable of building
repeatable processes and scalable campaigns. - Passionate
about social and environmental impact; deeply understands the values, behaviours,
and drivers of The Conduit’s member community. - Based
in or willing to relocate to London. - Prior
experience in a high-growth or entrepreneurial environment with lean
teams. - Familiarity
with community-based marketing, thought leadership content, and B2B2C
business models. - Experience
in building a membership-based business - Demonstrated
ability to align teams around shared KPIs and lead with both inspiration
and accountability.
This is a high-impact leadership role for a creative
strategist and systems thinker who is equally comfortable in a brainstorm, a
spreadsheet, or a boardroom. If you’re excited about growing a global platform
for social change leaders, we’d love to hear from you.