Head of Local Finance

Citizens Advice; Greater London; Hybrid; GBP 69,000 - 81,000; Full time

Job summary

An established industry player is seeking a Head of Local Finance to lead transformative financial services. This pivotal role involves collaborating with various teams to develop sustainable financial systems and support local services in overcoming funding challenges. You will be instrumental in driving change, ensuring financial resilience, and fostering a culture of trust among diverse stakeholders. Join a supportive and inclusive workplace where your leadership will significantly impact community service and contribute to meaningful change.

Qualifications

• Proven experience in leading financial transformation and strategic decision-making.
• Strong background in managing financial processes and stakeholder engagement.

Responsibilities

• Drive transformation of local financial support aligned with national strategy.
• Oversee financial health data collection and reporting across the network.

Skills

Strategic Leadership

Financial Sustainability

Stakeholder Engagement

Organizational Change

Risk Management

Education

Degree in Finance or related field

Job description

Join to apply for the Head of Local Finance role at Citizens Advice.

Direct message the job poster from Citizens Advice.

Talent Acquisition Partner | Citizens Advice | Recruitment Strategist | Diversity & Inclusion Advocate

Join Us in Shaping the Future of Local Financial Leadership at Citizens Advice

Location: Blended between office and home (England and Wales). Time in office negotiable.

£69,664 plus £3520 London allowance if applicable

At a time of significant transformation, Citizens Advice is looking for an exceptional Head of Local Finance to lead and drive forward the evolution of our finance services to the local network.

This role is central to supporting local Citizens Advice offices, ensuring they are equipped, informed, and resilient to meet current and future financial challenges.

As we implement our Target Operating Model and pursue strategic change aligned with our Advice Strategy and Sustainability Objectives, you will lead service improvement, foster collaboration across national and local teams, and keep our people engaged.

What You’ll Be Doing:

• Driving transformation of local financial support, aligning with national strategy.
• Collaborating with teams such as Business Development, National Finance, Network Strategy, and Change to co-create modern, sustainable financial systems.
• Developing tools, frameworks, and insights to understand financial variation and support strategic decision-making.
• Supporting growth in local financial leadership and capability, enabling effective management of income streams and financial planning.
• Overseeing collection and transparent reporting of financial health data across the network.
• Providing high-quality support to local services facing funding challenges.
• Embedding strategic approaches to financial risk management and mitigation.

What We’re Looking For:

• A strategic leader with a strong background in finance, transformation, and stakeholder engagement.
• Experience in organizational change within federated or networked structures.
• Deep understanding of financial sustainability, risk management, and funding strategies in public or third sector contexts.
• Excellent interpersonal skills to build trust with diverse stakeholders.

Why Join Citizens Advice?

We offer a supportive, inclusive workplace where your leadership impacts community service. Join a dedicated team at a pivotal time to make meaningful change.

Please apply with your CV and cover letter addressing the essential criteria:

• Experience leading and motivating teams during change.
• Managing financial and operational processes in customer-facing organizations.
• Providing strategic advice and delivering change in complex, fast-moving environments.
• Improving processes and ways of working within teams and across organizations.

Equity, Diversity, and Inclusion (EDI) are central to our work and strategic priorities.

Seniority level

• Mid-Senior level

Employment type

• Temporary

Job function

• Accounting/Auditing

Industries

• Non-profit Organizations