Head Of Legal Operations

AXA Group; United Kingdom; Hybrid; GBP 80,000 - 95,000; Full time

Job summary

An established industry player is seeking a skilled professional in legal operations to enhance the efficiency of its Legal team. This role involves strategic planning, financial management, and technology selection to improve legal service delivery. You'll collaborate closely with senior leadership to execute a strategic vision, focusing on business practices and performance improvements. The company values flexibility, allowing you to balance work between home and the office, ensuring a supportive environment for professional growth. Join a team that appreciates your contributions and offers a comprehensive rewards package.

Benefits

Annual company & performance-based bonus

Contributory pension scheme

Private health cover

Life Assurance

28 days annual leave plus Bank Holidays

Opportunity to buy/sell extra leave

Employee discounts

Gym benefits

Qualifications

• Experience in legal operations and financial management is essential.
• Familiarity with legal technology and AI solutions is crucial.

Responsibilities

• Assist General Counsel in building strategy aligned with AXA UK’s goals.
• Develop financial management approach to control legal budget.

Skills

Legal Operations

Financial Management

Budgeting Processes

Legal Technology

AI Solutions

Data Analysis

Project Management

Stakeholder Management

Vendor Management

Performance Evaluation

Education

Degree in Business Administration

Degree in Law

Job description

Do you have experience in legal operations? If you have expertise in project management, legal budgets and making process improvements, this could be an excellent opportunity for you. You’ll enhance the efficiency and effectiveness of AXA UK’s Legal team.

You’ll lead strategic planning, financial management, technology selection, planning and implementation, and vendor management. Collaborating with our General Counsel, you’ll co-create and execute Legal’s strategic vision, focussing on business and technical practices on how legal services are delivered to AXA UK.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Assist General Counsel to build a strategy aligned to AXA UK’s overall strategy and corporate imperatives.
• Develop a strong and sustainable approach to financial management and management information (MI) to ensure control of internal legal budget and external spend.
• Create clear technology vision that spans the needs of the department. Manage technology initiatives and measure benefits.
• Evaluate vendor performance.
• Build a clear understanding of legal team tasks and their value. Invite and analyse feedback to identify areas for development.
• Design, capture, and measure performance data through key performance indicators (KPIs).
• Own, review, and update knowledge management processes and systems, linking them to training and development.
• Identify performance improvement initiatives and provide capability to support their coordinated execution.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Demonstratable experience in a similar legal operations role – essential.
• Experience of financial management and budgeting processes – essential.
• Familiarity with legal technology and AI solutions – essential.
• Data analysis and presentation skills.
• Project management skills.
• Stakeholder management and influencing skills.
• Vendor management and performance evaluation.
• Degree or equivalent qualification in Business Administration, Law, or related field – beneficial but not essential.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary from £80,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Private health cover
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.