Head of Learning Experience UK & Africa 12 Month FTC

WSP; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global engineering consultancy is seeking a Head of Learning Experience in Leeds. This pivotal role involves managing learning programs, overseeing onboarding processes, and developing digital learning strategies. Candidates should have proven experience in L&D delivery, UX methods, and the ability to manage cross-functional teams. The company offers opportunities to make a significant impact on learning experiences globally.

Qualifications

• Proven track record of strategic and operational L&D delivery.
• Experience in digital learning strategy, design and implementation.
• Knowledge of User Experience (UX) methods applied to learning.

Responsibilities

• Drive overall user experience for learning programs.
• Manage content on L&D intranet and learning platforms.
• Line manage and develop the L&D team.

Skills

Strategic L&D delivery

Digital learning strategy

User Experience (UX) methods

Data-driven analysis

Team leadership

Tools

Oracle LMS

Job description

Overview

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A little more about your role…

This is a pivotal role within our Talent Development team, where you\'ll shape the entire learner journey from programme design to delivery ensuring it\'s engaging, intuitive, and impactful.

As Head of Learning Experience, you’ll collaborate not only across our region but also globally, sharing best practices and driving the implementation of international learning initiatives. If you\'re passionate about creating meaningful learning experiences and influencing global talent strategies, we’d love to hear from you.

Day to day you will

• Drive, and continuously improve, the overall user experience to ensure it is intuitive, accessible, and engaging for our people.
• Oversee the implementation of clear and welcoming onboarding processes for new starters and those moving into new roles in the business that are reflective of our EVP. This involves working with namely (but not limited to) the Employee Experience and HSEQ teams to ensure a seamless and engaging experience.
• Manage content on the L&D intranet pages, the curation of content, and creation of learning journeys in our Learning Management System, and other digital learning platforms.
• Support the L&D team with the adoption of our learning technology into the designs of their learning solutions, so that we have a holistic and engaging learning offering that supports career development and growth.
• Manage multiple stakeholders to ensure the timely and efficient delivery of learning content, adopting both agile and waterfall methodologies. Manage the roll out of Global digital training initiatives.
• Define and manage an efficient process for external training. Ensure accurate recording of external training completion in our LMS and work with Procurement to quality assess vendors used for high volume training requests.
• Line manage and develop the L&D Co-ordinator and Instructional Design Consultant to deliver our digital learning priorities and provide a seamless service to those who look to L&D for help and support. To support their professional development and delivery against their agreed objectives.
• Gather accurate Management Information (MI) on usage, engagement, and completion from our LMS and other digital platforms, and analysing this content for trends and opportunities to continuously improve the learner experience.

What we will be looking for you to demonstrate…

• Proven track record of strategic and operational L&D delivery, including the evaluation of the impact of these initiatives.
• Experience in digital learning strategy, design and implementation.
• Knowledge of User Experience (UX) methods and practices which can be applied to learning experience.
• Working knowledge of a global LMS (Oracle preferred)
• Proven ability to build trust and credibility as part of the leadership team, working cross-functionally to deliver on commitments and drive results
• Strong ability to gather and support accurate management information to enable a data-driven approach to learning needs analysis. Skilled in identifying internal and external trends to deliver insightful, value-added solutions to operational challenges
• Proven experience leading and collaborating with both in-person and virtual teams, contributing to a strong team culture across the UK HR function and senior leadership groups.
• Experience managing teams across multiple time zones, with a strong focus on communication, coordination, and team cohesion.

Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.