Head of IT Service Delivery & Cloud Platforms

IGA Talent Solutions; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

IGA Talent Solutions is seeking a Head of Service Delivery in Greater London to shape their technology service landscape. This role includes managing service delivery, supplier performance, and ensuring services align with business needs.

The ideal candidate will have significant experience in IT service delivery within complex organisations, with a strong focus on cloud implementations, especially in Microsoft 365. Excellent leadership skills are essential.

Qualifications

• Significant experience in leading IT service delivery or management in complex organisations.
• Expertise in SaaS and cloud-based service models, especially in a Microsoft 365 environment.
• Strong leadership and people management skills.

Responsibilities

• Lead and develop the Service Delivery team for high-performing IT support.
• Manage supplier performance and relationships.
• Ensure effective transition of new services into a cloud-first environment.

Skills

IT service delivery leadership

Cloud-based service models

Leadership and people management

Supplier and service performance management

Job description

IGA Talent Solutions is seeking a Head of Service Delivery in Greater London to shape their technology service landscape. This role includes managing service delivery, supplier performance, and ensuring services align with business needs.

The ideal candidate will have significant experience in IT service delivery within complex organisations, with a strong focus on cloud implementations, especially in Microsoft 365. Excellent leadership skills are essential.