Head of IT PMO – ML042

Metroline; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading public transportation company is seeking an IT Project Manager based in Cricklewood, London. The role entails overseeing project delivery across multiple IT disciplines, developing application roadmaps, and ensuring efficient IT service management. The ideal candidate will possess strong technical expertise and exceptional communication skills to effectively interface with stakeholders at all levels.

Qualifications

• Proficiency in MS Office, MS Project, and Visio.
• Expertise in project management frameworks such as Prince2, Six Sigma, Scrum, or similar.
• Excellent communication skills, both technical and non-technical.

Responsibilities

• Manage one or more software and infrastructure projects.
• Define project scope, goals, and deliverables.
• Plan and implement IT projects with internal and external resources.

Skills

Project management frameworks

Communication skills

Supplier management

Interpersonal skills

Problem-solving

Organizational skills

Tools

MS Office

MS Project

Visio

Job description

Job Title: IT Project Manager

Location: Cricklewood

Department: IT Department

Closing Date: July 18

Job Summary

We are seeking a dynamic individual with strong technical aptitude and proven experience in managing project delivery across multiple disciplines. Experience in personal ground transport, such as bus or coach transport, is preferred but not essential.

The role involves overseeing the delivery of various applications to meet business needs, developing roadmaps for application architecture, including managing the lifecycle of applications and updating skillsets as needed.

Responsibilities include planning internal and external resources for requirements gathering, data migration, and operational migration to new systems, as well as setting up and mobilizing the Project Office to ensure proper governance.

The successful candidate will be an active member of the IT Leadership Team, reporting to the CIO, providing insight and support to develop and implement ongoing IT strategies, and ensuring IT services are efficient and effective.

Main Responsibilities

1. Creation and management of PMO
2. Identify suitable project management frameworks to ensure governance and reporting requirements are met
3. Recruitment and management of staff, both permanent and contract
4. Manage one or more software and infrastructure projects
5. Define project scope, goals, and deliverables
6. Plan and implement IT projects with internal and external resources
7. Conduct supplier selection processes
8. Perform business analysis and create functional specifications
9. Manage software development and infrastructure changes with suppliers
10. Produce and maintain project documentation
11. Coordinate with external suppliers and internal stakeholders to manage deliverables
12. Report on project progress to stakeholders
13. Manage risk assessment, mitigation, and management

Essential Criteria

• Proficiency in MS Office, MS Project, and Visio
• Expertise in project management frameworks such as Prince2, Six Sigma, Scrum, or similar
• Excellent communication skills, both technical and non-technical, including at 'C' level
• Supplier management experience
• Strong team player with the ability to work independently
• Excellent prioritization and organizational skills
• Mentoring and training experience is a plus

Competencies & Skills

• Strong interpersonal skills and ability to develop long-term relationships
• Excellent written and verbal communication skills
• Self-sufficient and motivated
• Ability to explain technical concepts to non-technical audiences
• Logical analysis skills and creative problem-solving abilities
• Adaptability, multitasking, and troubleshooting skills

Hours of Work

38 hours per week, Monday to Friday

The Equality Act

Metroline is an equal opportunity employer. All qualified applicants will receive consideration for employment, with due regard to legal obligations concerning protected characteristics such as age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex, and sexual orientation.