Head of IT (AI / CRM / PHP)

Adria Solutions Ltd; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A high-growth UK business in Manchester is seeking a Head of IT to drive modernization and AI-driven transformation across their technology ecosystem. You will oversee improvements in infrastructure, CRM performance, and cybersecurity, and lead a team to implement innovative solutions. The ideal candidate has proven leadership experience and deep technical knowledge in AI, cybersecurity, and cloud infrastructure.

Qualifications

• Proven leadership as Head of IT, CTO, or senior technical leader.
• Deep knowledge of AI/ML tools like speech/NLP and automation.
• Strong communication skills for cross-functional collaboration.

Responsibilities

• Lead the rollout of 30+ AI/ML features.
• Own enterprise cybersecurity strategy and audits.
• Manage IT, development, infrastructure, and AI functions.

Skills

Leadership

AI/ML tools

Cybersecurity

PHP 8+

MySQL 8

Tools

AWS

Redis

Job description

Head of IT Lead a Full-Stack Transformation

Are you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem?

My client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration.

This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability, and innovation across the organisation.
Why This Role Matters:
The company s in-house CRM is mission-critical handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation:

• AI/ML-powered automation
• Cybersecurity hardening
• Platform integration and performance optimisation

The successful candidate will help position the business for scale, operational efficiency, and a potential future exit.
What You ll Be Doing:
AI/Automation & CRM Modernisation

• Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools
  
• Overhaul the legacy CRM s UI/UX into a modern, high-performance platform
  

Cybersecurity & Risk Management

• Own enterprise cybersecurity strategy, audits, and incident response
  
• Design post-attack processes and lead quarterly vulnerability assessments
  

Infrastructure & Performance

• Optimise PHP/MySQL stack for speed, uptime, and stability
  
• Resolve CRM bottlenecks and implement diagnostic monitoring tools
  

Systems Integration & Data Strategy

• Integrate platforms like SpeechIQ and HR tools into a centralised data ecosystem
  
• Enable cross-platform data sharing to drive automation and insight
  

Disaster Recovery & Continuity

• Design and implement a DRP, ensure reliable backups and test failover scenarios
  

Leadership & Delivery

• Manage the IT, development, infrastructure, and AI functions
  
• Run agile projects, prioritise initiatives, and communicate clearly across teams
  

What You ll Need to Succeed

• Proven leadership as Head of IT, CTO, or senior technical leader in tech-driven or scaling businesses
  
• Deep knowledge of:
  
  • PHP 8+, MySQL 8, Apache 2.4, Redis
    
  • AI/ML tools (speech/NLP, automation, prediction engines)
    
  • Cloud infrastructure (preferably AWS)
    
  • Cybersecurity best practices, disaster recovery, and penetration testing
    
• Demonstrated success in modernising platforms, leading performance turnarounds, and delivering new systems
  
• Strong communication skills for cross-functional collaboration and business alignment
  

Success Will Be Measured By

• Delivery of AI roadmap and automation efficiency gains
• Noticeable improvement in platform speed, uptime, and stability
• Zero breaches or vulnerabilities post-security audits
• Seamless integration of tools into unified systems
• Successful implementation and testing of a disaster recovery plan
• Positive user feedback on platform improvements

Interested? Please Click Apply Now! Head of IT Lead a Full-Stack Transformation