Head of IT

Goji, Euroclear group; United Kingdom; On-site; GBP 70,000 - 120,000; Full time

Job summary

A dynamic fintech firm, Goji, part of Euroclear group, seeks a proactive Head of IT. This role focuses on developing a practical IT strategy, leading operations, and enhancing user experience in a rapidly evolving environment. The ideal candidate will bring deep IT management experience, particularly in SaaS environments, alongside a collaborative leadership style. Competitive salary and benefits are offered, along with the opportunity to shape the future of IT at Goji.

Benefits

Competitive salary

Opt-in pension with 5% contribution

25 days holiday, increasing with service

Work from abroad allowance

Enhanced parental leave

Private medical cover

Life insurance and income protection

Cycle to work scheme

Laptop delivered to your home

Stylish London-based office

Qualifications

• Deep experience in cloud-based, SaaS IT environments.
• Experience mentoring junior IT staff.
• Proven success in scaling IT operations.

Responsibilities

• Develop and deliver a people-centered IT strategy.
• Lead IT operations ensuring a reliable experience.
• Implement improvements in IT processes.

Skills

Cloud-based IT management

IT security

Leadership

Stakeholder management

Tools

Google Workspace

Microsoft 365

Slack

Notion

Job description

Hello. We’re Goji.

We provide market-leading platform technology to the alternative investment industry.

Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt.

At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network.

Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.

Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice.

We are headquartered in the UK and FCA-regulated.

The Role

Goji is looking for a hands-on Head of IT to build and nurture our IT function, ensuring seamless infrastructure, security, and user support. This role provides an exciting opportunity to shape IT operations with a people-first approach, designing systems, processes, and policies that support our teams in doing their best work.

The Head of IT will report to the CTO and work closely with key stakeholders across the company to create and deliver an IT strategy that balances operational efficiency, security, and a positive employee experience. We are looking for someone who is collaborative, inclusive, and passionate about enabling teams through technology.

How you’ll contribute

• Develop and deliver a practical, people-centered IT strategy that supports day-to-day operations and long-term growth.
• Lead and uplift IT operations and support functions, ensuring a seamless and reliable experience for all teams across the organisation.
• Work in close partnership with the Information Security Officer (ISO) to continuously evolve our Information Security Management System (ISMS), balancing strong protection with ease of adoption.
• Provide efficient, empathetic IT support across hardware, software, VPNs, and cloud-based services, with a strong focus on user experience.
• Build trusted relationships with the Risk Committee, ensuring compliance and security needs are addressed in a pragmatic, balanced way.
• Review and streamline our SaaS ecosystem—optimising cost, security, and scalability while empowering teams with the right tools.
• Identify and implement improvements in IT processes, reducing friction and bureaucracy while maintaining smart, sustainable structure.
• Lead the transition from Google Workspace to Microsoft 365, ensuring a smooth, well-supported migration for all teams.
• Champion a culture of security awareness, making sure training and policies are empowering, practical, and people-friendly.
• Mentor and develop junior IT team members—delegating effectively, building confidence, and supporting their ongoing growth.

What you’ll bring

• A hands-on, proactive mindset—equally comfortable rolling up your sleeves to solve problems as you are leading at a strategic level.
• Deep experience managing IT in cloud-based, SaaS-oriented environments, including both individual contributor and leadership roles.
• Demonstrated ability to design and execute people-first IT strategies that scale with the needs of a growing organisation.
• Experience mentoring and upskilling junior IT staff, creating an environment where they can thrive and contribute meaningfully.
• A collaborative, inclusive leadership style that builds trust and engagement across technical and non-technical teams.
• Strong IT security, compliance, and risk management experience; familiarity with ISO 27001, SOC 2, or similar frameworks is a plus—backed by support from our compliance team.
• Familiarity with tools like Google Workspace, Microsoft 365, Slack, Notion, etc., or equivalent experience with comparable technologies.
• Confidence in picking up new technologies and working approaches quickly, with a growth mindset and willingness to learn.
• Proven success in scaling IT operations in dynamic, hybrid work environments, with an emphasis on simplicity and service excellence.
• Outstanding communication and stakeholder management skills—able to collaborate effectively with everyone from engineers to execs.

How we work

As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:

• Curiosity - We seek to deeply understand challenges from multiple perspectives
• Innovation - We create pragmatic solutions that solve the challenges identified
• Commitment - We commit with passion to a decision
• Alignment - We understand our objectives and work together with the right tools to get things done
• Discipline - We stay focused, take ownership and consistently deliver against expectations

We’re proud to be able to offer a market-leading benefits package:

• Competitive salary
• Opt-in pension with 5% Goji contribution (3% minimum employee contribution)
• 25 days of holiday, plus 1 day for each year of service, up to 30 days
• Work from abroad allowance
• Enhanced maternity, paternity and adoption leave
• Private medical, including dental, optical and audiological cover from Vitality
• Life insurance, critical illness cover and income protection
• Cycle to work scheme
• Laptop delivered to your home
• Allowances for additional work from home equipment
• Supplementary support available for those with additional needs
• Stylish London-based office

The successful candidate will need to complete background checks and provide references prior to their start date.

#LI-SC1