Head of IT

JR United Kingdom; City Of London; On-site; GBP 70,000 - 120,000; Full time

Job summary

A dynamic company based in the City of London is looking for a Head of IT to lead its technology function. This key leadership role requires a strong background in IT operations, with hands-on experience in Salesforce and MuleSoft. The successful candidate will define strategic direction while managing internal teams and external vendors, ensuring the security and efficacy of all IT systems. Join a progressive organization that values innovation and employee development.

Benefits

Annual salary review & regular appraisals

Bonuses and Incentives

Enhanced Maternity and Paternity Leave Package

Exclusive Employee Discounts at Leading Retailers

Ongoing Staff Training and Development Opportunities

Private Medical Health Care

Life Insurance Coverage

Additional Day Off to Celebrate Your Birthday

Engaging Work Networking and Team Building Event

Qualifications

• Proven experience in a senior IT leadership role.
• Strong knowledge of IT operations and security.
• Hands-on understanding of Salesforce and MuleSoft.

Responsibilities

• Define and implement the overall IT strategy and roadmap.
• Oversee the internal IT function and develop a high-performing team.
• Establish IT governance policies and manage cyber security initiatives.

Skills

Leadership

Problem Solving

Communication

IT Governance

Cyber Security

Education

Relevant IT Certifications

Tools

Salesforce

MuleSoft

Job description

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Market Financial Solutions (MFS) is a leading independent bridging finance provider based in the

United Kingdom. With a strong presence in the market, we specialise in offering fast and flexible

bridging loans and buy-to-let mortgages to our valued intermediaries and clients.

Role Purpose:

We are seeking a dynamic and forward-thinking Head of IT to take full ownership of our

technology environment. This is a key leadership role responsible for defining, building, and

running the company’s IT function—from strategic planning and governance to day-to-day

operations and support.

As a player/manager, the Head of IT will be equally comfortable setting high-level direction and rolling up their sleeves to resolve issues, implement systems, or support internal stakeholders. They will lead and develop a capable in-house team and manage a network of external technology vendors and service providers.

The successful candidate will have a strong generalist IT background with specific knowledge of Salesforce and MuleSoft, along with expertise in IT operations, infrastructure, governance, cyber security, and service delivery.

Key Responsibilities:

• Define and implement the overall IT strategy & roadmap in alignment with company goals

and growth plans

• Oversee and develop the company IT roadmap, in line with the changing needs of the

business or markets

• Build and lead the internal IT function, developing a high-performing team and effective

operating model

• Oversee the companies’ Salesforce strategy and associated projects

• Establish IT governance, policies, and procedures, including security protocols, data

protection, business continuity, and compliance

• Champion innovation, digital transformation and continuous improvement across all IT

systems and processes

Technology Operations, Infrastructure & Systems Oversight

• Oversee the performance, security, and reliability of all IT systems, applications, and

networks & Optimise system ‘up’ time performance, reliability and scalability with each action and step

• Own the internal use and evolution of Salesforce and MuleSoft, ensuring both platforms

are optimised and integrated effectively

• Manage software development, configuration and integration across the business –

Ensuring that each step allows for scalable growth towards ultimate objectives

• Ensure efficient support for users, covering hardware, software, cloud services,

connectivity, and enterprise applications

• Create and oversee an efficient and effective employee/desktop support model to ensure

the business remains productive and impactful, avoiding down time and issues

Cyber Security & Risk Management

• Develop, implement, and enforce a comprehensive cyber security strategy, including

policies, standards, and procedures to protect the organization's systems, data, and digital

assets

• Lead the creation and maintenance of incident response and disaster recovery plans,

ensuring the business can respond quickly and effectively to security events or system

outages

• Conduct ongoing risk assessments and vulnerability analyses across infrastructure,

applications, and third-party providers, identifying and addressing potential threats before

they impact operations.

• Oversee the selection, deployment, and management of security technologies, including

but not limited to firewalls, endpoint detection and response (EDR), multi-factor

authentication (MFA), encryption, SIEM, and intrusion detection/prevention systems

(IDS/IPS).

Data Management & Analytics

• Lead the development and enforcement of robust data governance policies, ensuring data

is accurate, secure, and used responsibly across the organisation

• Establish frameworks for data quality assurance, data lifecycle management, and

metadata standards.

MuleSoft, and other core systems—to ensure seamless data flow and accessibility

• Drive the adoption and effective use of business intelligence (BI) and analytics tools,

enabling real-time and strategic decision-making across departments

• Collaborate with business units to understand reporting needs, translate them into

technical solutions, and deliver actionable insights through dashboards, KPIs, and data

• Lead the evaluation, selection, and ongoing management of third-party IT vendors,

service providers, software suppliers, and hardware partners

• Establish clear vendor performance metrics, service level agreements (SLAs), and

escalation processes to ensure accountability and quality of service

• Take ownership of all IT-related contract negotiations, renewals, and licensing

agreements—balancing functionality, compliance, and cost-effectiveness

• Collaborate with finance teams to manage IT budgets, forecast spending, and implement

cost-saving measures without compromising service quality or security

• Develop and maintain an accurate inventory of all IT assets, licenses, and vendor

relationships, ensuring timely renewals and appropriate usage tracking

• Oversee procurement processes for hardware, software, and services, ensuring alignment

with company policies, strategic priorities, and scalability needs.

• Ensure vendor compliance with security, data protection, and regulatory standards,

especially where third parties have access to critical systems or data.

Role Requirements:

• Proven experience in a senior IT leadership role (e.g., Head of IT, IT Manager, or similar)

• Strong knowledge of IT operations, infrastructure, security, and service management

• Hands-on understanding of Salesforce and MuleSoft within a business environment

• Experience growing & managing internal teams as well as third-party IT service providers

• Demonstrated success in building IT teams, processes, and governance from the ground

up.

• Excellent problem-solving, leadership, and communication skills

certifications).

• Experience working in fast-scaling, multi-system environments.

• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and modern workplace

Why Work for us?

• Be Part of a Dynamic and Growing Company
• Annual salary review & regular appraisals
• Bonuses and Incentives
• Enhanced Maternity and Paternity Leave Package
• Exclusive Employee Discounts at Leading Retailers (covering groceries, technology, and holidays)
• Ongoing Staff Training and Development Opportunities
• Private Medical Health Care with Vitality
• Life Insurance Coverage
• Additional Day Off to Celebrate Your Birthday
• Engaging Work Networking and Team Building Event

Next Steps:

Ready for an exciting career move? Hit ‘apply’ to express your interest, and if your CV aligns with our requirements, expect a call from one of our team soon to discuss this fantastic opportunity further.