Head of IT

Crowd Link Consulting Ltd; City Of London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading software company in London seeks a Head of IT to oversee their technology services and lead a dynamic team. In this strategic role, you will drive innovation, manage IT policies, and ensure high service delivery while fostering a cohesive team environment. This opportunity offers you the chance to influence the IT operations of a rapidly growing organization in a hybrid work setting.

Qualifications

• Exceptional technical background and experience managing IT teams.
• Strong communication skills, both verbal and written.
• Forward-thinking and committed to continuous improvement.

Responsibilities

• Provide leadership and guidance to coach, motivate, and lead team members.
• Oversee internal IT and computer systems for the company offices.
• Manage all aspects of the production estate including security and compliance.

Skills

Leadership

Communication

Problem Solving

Technical Management

Innovation

Job description

Head of IT – London, Hybrid

We are looking for a highly talented Head of IT to work for a market-leading and fast-growing software company based in London.

They are a technology-driven company, and their technical landscape is constantly evolving as they explore new and more efficient ways of creating their products. They collaborate with industry-leading technology partners to stay at the forefront of innovation.

This is an opportunity to join a dynamic team supporting a real-time, highly available, and resilient software platform.

You will coordinate the UK delivery of the company's IT services by managing a small team responsible for Production Infrastructure, Networking, User Hardware, and Applications. You will develop and implement IT Strategy and Policy to ensure a cost-effective and efficient technology service for their rapidly growing business.

Responsibilities

• Leadership: Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and support their career development.
• Internal User Technology: Oversee internal IT and computer systems for the company offices.
• Procurement: Build supplier relationships and negotiate vendor contracts to obtain the best value.
• Production Estate Ownership: Manage all aspects including patching, backup & restore, monitoring, networking, and security.
• Policy & Compliance: Manage IT policies, client due diligence, data security, and ISO27001 compliance.
• Innovation: Generate innovative solutions and explore different approaches to work problems and opportunities.
• Building a Successful Team: Use appropriate methods and interpersonal skills to build a cohesive team and facilitate the achievement of team goals.
• Strategy: Develop effective IT strategies aligned with the business objectives.
• Client Focus: Implement service practices that meet client and business needs.
• Planning and Organising: Establish action plans to ensure work is completed efficiently.

Experience

• Exceptional technical background and experience managing IT teams.
• Understanding of Quality Methods related to IT Change.
• Experience with AWS (EC2, ECS, Cloudfront, S3, Lambda), Databases (SQL Server, PostgreSQL, NoSQL, DynamoDB), Containerised Architecture (Kubernetes, Rancher, Docker, ECS), Monitoring Tools (PRTG, Kibana, Cloudwatch), Scripting (PowerShell, Python), CI Tools (Octopus, TeamCity, CodeBuild), Active Directory/Office 365, VOIP, Networking.
• Forward-thinking and committed to continuous improvement in estate and processes.
• Hands-on approach with effective delegation, self-motivated, with a leadership style that leads by example.
• Strong communication skills, both verbal and written, with keen listening abilities.
• Strong commercial awareness and ability to operate in sensitive business situations.