Head of Insight & Business Intelligence

JR United Kingdom; Slough; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading legal firm is seeking a Head of Insight & Business Intelligence to shape business decisions through data strategies. This role involves analyzing client behavior, managing insights, and fostering a data-driven culture. With a strong background in professional services, candidates will lead a team and collaborate across departments, ensuring the effective use of data in marketing and business development.

Benefits

28 days holiday + buy/sell options

Private medical insurance (incl. family cover)

Pension scheme (5% employee / 3% employer)

Life assurance & permanent health insurance

Qualifications

• Proven experience in a client insight, data analysis or BI leadership role.
• Strong background in professional services or legal environments preferred.
• Confident presenting insights to boards and senior leadership.

Responsibilities

• Build and lead the client insight and business intelligence strategy.
• Analyse client behaviour to identify trends and business opportunities.
• Drive a culture of data literacy across the firm.

Skills

Client insight

Data analysis

Business intelligence leadership

Data literacy

Stakeholder management

Strategic thinking

Tools

Power BI

SQL

Python

CRM platforms

Marketing platforms

Job description

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Head of Insight & Business Intelligence, slough

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Client:

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Head of Insight & Business Intelligence – London

£Competitive salary + bonus + benefits

Full-time | Hybrid | Professional Services

We’re hiring a strategically minded data leader to shape how insight drives business decisions in one of the world’s leading legal firms. The firm holds a number of different data sources which they would like to become a central feature of their business development strategy.

This role will devise a strategy from which to do this and help to implement a data driven culture which uses their data as well as secondary information to inform the organizations business development, marketing and client engagement strategies.

Ideal background is from either a legal firm or professional services with similar experience of using data to drive business development and marketing decisions

What you’ll do:

• Build and lead the client insight and business intelligence strategy
• Analyse client behaviour, marketing data and financial info to identify trends and business opportunities
• Create and manage dashboards and tools to track ROI, BD performance and client engagement
• Collaborate with tech, finance, and marketing teams to improve data use and tools
• Drive a culture of data literacy across the firm
• Lead a small team of analysts and data specialists

What we’re looking for:

• Proven experience in a client insight, data analysis or BI leadership role
• Strong background in professional services or legal environments preferred
• Technical strength in tools like Power BI, SQL, Python.
• Skilled in CRM and marketing platforms (e.g. Dynamics, HubSpot, Vuture)
• Commercially sharp with excellent communication and stakeholder management skills
• Strategic thinker with high attention to detail
• Confident presenting insights to boards and senior leadership
• Able to juggle multiple projects in a fast-paced setting
• A natural leader and team motivator

What’s on offer:

• 28 days holiday + buy/sell options
• Private medical insurance (incl. family cover)
• Pension scheme (5% employee / 3% employer)
• Life assurance & permanent health insurance
• Hybrid working with 9:30–5:30 core hours

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Created on 31/05/2025 by JR United Kingdom