Head of Inbound Sales - UK&IE

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative FinTech company is seeking a Head of Inbound Sales to drive sales strategy across the UK & IE markets. In this pivotal role, you will lead a dynamic team, implement strategic initiatives, and collaborate with customer success teams to enhance merchant onboarding and retention. This is a fantastic opportunity to join a global team dedicated to empowering small businesses, offering a competitive salary, health insurance, and a supportive environment for professional growth. If you're passionate about sales and leadership, this role is perfect for you.

Benefits

Health insurance coverage

Life insurance

Learning and development budget

Corporate pension scheme

28 days of paid leave

Virtual stock option program

Qualifications

• Experience in sales and leadership, especially in large organizations.
• Strong analytical skills and business acumen.

Responsibilities

• Lead and develop the UK Inbound Sales team.
• Launch new sales initiatives for upselling and cross-selling.
• Analyze and optimize tools and processes for team productivity.

Skills

Sales Leadership

Analytical Skills

Team Development

Problem Solving

Business Acumen

Job description

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SumUp is a global FinTech company on a mission to support small merchants worldwide in building thriving businesses. We are committed to creating a team that values one another and is dedicated to our merchants. Our boldness, startup mindset, empathy, and passion for our products foster a creative environment for our employees.

As our Head of Inbound Sales, you will be responsible for driving SumUp's Sales Strategy across the UK & IE markets. You will manage and develop our inbound and outbound telesales and growth account management teams, playing a key role in achieving our growth objectives.

What you'll do

• Lead and develop the existing UK Inbound Sales team.
• Launch new sales initiatives, such as outbound telesales and growth account management, to upsell and cross-sell to existing merchants via telephone sales.
• Identify main priorities aligned with the Sales Budget/Plan and oversee their execution.
• Define and implement strategic initiatives to accelerate growth and improve efficiency.
• Analyze, structure, and optimize tools, processes, and team productivity.
• Collaborate with the customer success team to ensure smooth onboarding of new merchants and retention of existing ones.

You'll be great for this position if

• You have a background in sales and leadership experience, particularly in developing teams and managing change within large sales organizations.
• You have experience in industries related to SMEs, such as payments, hospitality, or travel.
• You possess strong analytical skills and business acumen.
• You are self-driven, proactive, pragmatic, and have a positive attitude.
• You enjoy solving complex problems with a long-term perspective.

Why you should join SumUp

• We are a global team of + people from 93 countries across 4 continents.
• We offer a competitive salary and a virtual stock option program.
• Health insurance coverage with Vitality (including optical and dental).
• Life insurance with MetLife, covering 2x your salary.
• Learning and development budget for conferences and training.
• Additional benefits include a corporate pension scheme and 28 days of paid leave.

About SumUp

We believe in the everyday hero. Supporting small business owners is at the core of our mission. We create tools to help them succeed, with a founder’s mentality and a team-first approach. Our diverse teams across Europe, South America, and the US work together to empower small businesses.

SumUp is an Equal Employment Opportunity employer committed to diversity and a safe, harassment-free workplace. We do not accept unsolicited resumes from external sources.

Job Application Tip

We understand candidates may feel they need to meet all criteria to apply. If you don’t meet every requirement, don’t worry—there is room to learn and grow at SumUp.