Head of Improvement Programmes

EAST LONDON NHS FOUNDATION TRUST; City Of London; On-site; GBP 90,000 - 110,000; Full time

Job summary

The East London NHS Foundation Trust is seeking a Quality Improvement expert to oversee design, delivery and evaluation of large-scale QI programmes across the organisation. The post holder will lead the QI leadership team, supervise senior advisers, and coordinate faculty for improvement initiatives, with responsibility for activities inside and outside the Trust.

Interviews are in person on 26 November at 9 Alie Street, London, E1 8DE, and the role emphasizes embedding a culture of continuous

Responsibilities

• To be responsible for leading the design, delivery and evaluation of all large-scale QI programmes inside and outside ELFT
• To be responsible for designing and delivering improvement programmes in support of the Trust's mission to improve the quality of life for all we serve.
• To co-design the strategic and operational plan for all QI programmes for the Trust
• To be responsible for the design and delivery of all improvement programmes at ELFT including organizing specialist capability building on programme topics.
• To work closely with Clinical Directors, Service Directors, Directorate Management Team members, Professional Leads and QI forums to ensure that high priority programmes are identified, resourced and supported adequately and that they align with their quality annual plans.
• To ensure that high priority programmes are continuously updated to ensure they align with the needs of the organisation and align with strategic priorities for the organisation.
• To ensure that high priority programmes are continuously evaluated using a range of quantitative and qualitative methods to ensure that they meet the requirements of the organisation.
• To oversee, supervise and manage the senior improvement advisors and improvement advisors that input into each of these offerings.
• To oversee and coordinate faculty on the high priority programmes. Faculty members will include members of the QI team, Executive Directors and other staff and service users from within and outside the organisation. The post holder will act as a principal member of the faculty for all improvement programmes.
• To lead and support the delivery of QI programme offerings outside the organisation. These offerings are variable in their size and delivery but may include population health programmes, Integrated Care System programmes, regional and national collaboratives.
• 1. To manage and support projects, or groups of projects, that fall within the Trust's portfolio of high priority QI activities.
• To provide high level improvement expertise, leadership and coaching as required to project teams, QI sponsors and any other stakeholders involved in high priority improvement work.
• To work with senior leaders in sponsorship roles, including Executive and Senior Sponsors, Clinical Directors, Service Directors, Profession Leads and Experts by Experience, to shape programme strategy, resolve barriers and secure the support needed to deliver and sustain QI programmes.
• To assist senior management to design and embed a structure to allow high priority improvement projects to be supported and thrive within existing directorate infrastructure.
• To advise

Job description

The Trust embraces quality as the overarching principle for the organisation and has set a mission to improve the quality of life for those we serve. The primary purpose of the Quality Improvement (QI) Team is to nurture an improvement culture that involves everyone to achieve this mission. The team engages, encourages and inspires people inside and outside the organisation, helps people build and use improvement skills, ensures support for those undertaking improvement and oversees continuous improvement through QI projects and QI tools. The post-holder will be a quality improvement expert overseeing the design, delivery and evaluation of large-scale quality improvement programmes in support of the Trust's mission. This is one of the highest profile areas of output from the central QI department, bringing together teams from across the organisation on shared themes. The post holder will lead all aspects of QI programmes in and outside the organisation, including design of new programmes, evaluation, scale-up and spread of innovations, and oversight of QI projects within programmes. The Head of Improvement Programmes will also oversee improvement work by Senior Improvement Advisors and Improvement Advisors, be a member of the QI leadership team and deliver core parts of the QI department annual objectives. They will act up for the Associate Director in their absence and be a member of faculty for teaching quality improvement. The interview date for this role is 26th November. All interviews will be held in person at 9 Alie Street, London, E1 8DE.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Performance & quality

• 1. To be responsible for leading the design, delivery and evaluation of all large-scale QI programmes inside and outside ELFT
• To be responsible for designing and delivering improvement programmes in support of the Trust's mission to improve the quality of life for all we serve.
• To co-design the strategic and operational plan for all QI programmes for the Trust
• To be responsible for the design and delivery of all improvement programmes at ELFT including organizing specialist capability building on programme topics.
• To work closely with Clinical Directors, Service Directors, Directorate Management Team members, Professional Leads and QI forums to ensure that high priority programmes are identified, resourced and supported adequately and that they align with their quality annual plans.
• To ensure that high priority programmes are continuously updated to ensure they align with the needs of the organisation and align with strategic priorities for the organisation.
• To ensure that high priority programmes are continuously evaluated using a range of quantitative and qualitative methods to ensure that they meet the requirements of the organisation.
• To oversee, supervise and manage the senior improvement advisors and improvement advisors that input into each of these offerings.
• To oversee and coordinate faculty on the high priority programmes. Faculty members will include members of the QI team, Executive Directors and other staff and service users from within and outside the organisation. The post holder will act as a principal member of the faculty for all improvement programmes.
• To lead and support the delivery of QI programme offerings outside the organisation. These offerings are variable in their size and delivery but may include population health programmes, Integrated Care System programmes, regional and national collaboratives.
• 1. To manage and support projects, or groups of projects, that fall within the Trust's portfolio of high priority QI activities.
• To provide high level improvement expertise, leadership and coaching as required to project teams, QI sponsors and any other stakeholders involved in high priority improvement work.
• To work with senior leaders in sponsorship roles, including Executive and Senior Sponsors, Clinical Directors, Service Directors, Profession Leads and Experts by Experience, to shape programme strategy, resolve barriers and secure the support needed to deliver and sustain QI programmes.
• To assist senior management to design and embed a structure to allow high priority improvement projects to be supported and thrive within existing directorate infrastructure.
• To advise