Head of ICT & Digital Services

your Jared; West Midlands; On-site; GBP 120,000 - 140,000; Full time

Benefits offered by this job

Senior Benefits Package

Job summary

Network IT in the West Midlands invites applications for Head of ICT & Digital Services. This fixed-term role leads an enterprise-wide digital, data and technology transformation programme, designing and mobilising new operating models and service performance improvements across the organisation.

You will oversee ICT operations, governance, cyber resilience and budgets, build relationships with senior stakeholders and drive organisational change.

Qualifications

• Significant senior ICT leadership experience in large, complex organisations.
• Proven track record leading major transformation programmes including outsourcing/insourcing.
• Strong commercial, financial and strategic capability.

Responsibilities

• Provide strategic leadership for ICT, digital and data services.
• Lead and deliver a defined transformation programme with timelines and benefits.
• Orchestrate complex organisational change aligning technology, people, processes and governance.
• Oversee ICT operations, architecture, applications, infrastructure and service delivery.
• Manage significant revenue budgets and capital investment for transformation.

Skills

Strategic leadership

Digital transformation

Stakeholder management

Change management

Governance

Education

CITP or equivalent

Job description

Head of ICT & Digital Services- Fixed Term

An exceptional opportunity has arisen for an experienced and strategically minded Head of ICT & Digital to lead the delivery of an enterprise-wide digital, data and technology transformation programme within a large, complex organisation.

This is a fixed-term appointment to April 2028, with a clearly defined outcome: to design, mobilise and deliver a step-change in digital capability, operating model, and ICT service performance.

Key Responsibilities

• Provide strategic leadership for all ICT, digital and data services
• Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits
• Orchestrate complex organisational change, aligning technology, people, processes and governance
• Ensure cyber resilience, robust data governance and secure service delivery
• Oversee ICT operations, architecture, applications, infrastructure and service delivery
• Manage significant revenue budgets and capital investment aligned to transformation objectives
• Build effective relationships across senior leadership, partners and delivery stakeholders

Candidate Profile

• Significant senior leadership experience within ICT in large, complex organisations
• Demonstrable experience across both public and private sector environments
• Proven track record of leading and directing major organisational transformation programmes, including:
  • Mergers and acquisitions
  • Multi-site / multi-organisation outsourcing or insourcing
• Proven capability in orchestrating complex, enterprise-wide change programmes
• Strong commercial, financial and strategic capability
• Experience leading geographically dispersed, multi-disciplinary teams
• Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level
• Relevant professional accreditation (e.g. Chartered IT Professional or equivalent), or commitment to achieve

Benefits

• £120,000 - £140,000 + Senior Benefits Package