Head of HR Services

InPost; Knowsley; On-site; GBP 90,000 - 130,000; Full time

Job summary

InPost UK is seeking a Head of HR Services to lead HR operations across the UK and Ireland, overseeing payroll, HR systems and service delivery, while driving automation and compliance within the P&C Leadership Team.

You will manage a payroll/HR Services team of around 20, deliver accurate pay, implement an HRIS transformation, and build scalable services with clear SLAs, budgets and supplier management to support rapid growth.

Qualifications

• Experience leading high-volume payroll for shift and hourly staff, including automation.
• Experience with HRIS and payroll transformation, including SAP, and simplifying payrolls after acquisitions or mergers.
• Strong knowledge of UK payroll and employment law, with experience owning NMW compliance and audits.

Responsibilities

• Lead the HR Services team and develop the function for c.20 staff.
• Run payroll processes for multiple payrolls and ensure accurate, timely pay.
• Own the HRIS transformation roadmap and ensure systems work together (HRIS, payroll, time&attendance).
• Ensure HR services are scalable with clear SLAs, data, reporting, and budget control.
• Present progress and outcomes to the Senior Leadership Team and People & Culture meetings.

Skills

High-volume payroll

HRIS systems (SAP)

UK payroll and employment law

Stakeholder management

Budget and supplier management

Leading a large team

Communication to senior leaders

Education

Payroll qualification (CIPP)

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Head of HR Services to join our People and Culture team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

InPost UK&I is looking for a Head of HR Services to join the P&C Leadership Team. You will own HR operations across the UK and Ireland: payroll, HR systems and HR service delivery.

We run several payrolls inherited through acquisition, with a lot of manual work. You will keep pay accurate and on time, then simplify and automate how it is done, and lead HR Services through our HRIS transformation over the next two years.

What you’ll be doing:

Lead the team. Manage and develop HR Services, c.20 people. Run payroll. Deliver accurate, timely and compliant pay for front-line shift and hourly colleagues and for business support teams. Reduce the number of payrolls and replace manual processes with automated ones.

Stay compliant. Own National Minimum and Living Wage compliance and audits, and make sure payroll and HR practices meet UK employment law.

Deliver the HRIS roadmap. Work with IT and vendors on the HRIS transformation, and make sure HRIS, payroll and time and attendance systems work together.

Improve the HR service. Provide a scalable service for the UK&I with clear SLAs, good data and reporting, and manage the budget and suppliers.

Lead projects and report. Deliver HR Services projects on time and to budget, and present to the Senior Leadership Team and P&C meetings.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Experience leading high-volume payroll for shift, hourly and salaried colleagues, including automating manual processes.
• Experience of HRIS and payroll transformation, including SAP, and of simplifying multiple payrolls after acquisitions or mergers.
• Strong knowledge of UK payroll and employment law, experience owning NMW compliance and audits, and Republic of Ireland payroll experience.
• Good understanding of how HR, payroll and operational systems connect, and able to explain team needs to IT and vendors.
• Experience leading a large team and managing budgets and suppliers, and a clear communicator who is comfortable presenting to senior leaders.
• Experience in logistics, retail, manufacturing or another shift-based operation.

We’d be particularly excited to hear from you if:

You have a payroll qualification (e.g. CIPP)

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.