Head of HR

Protective Care Group; Cheltenham; On-site; GBP 65,000 - 70,000; Full time

Job summary

Protective Care Group seeks a strategic Head of HR to guide a dynamic, multi-site HR team. This role involves enhancing HR practices for a purpose-driven organization focused on supporting young people. Ideal candidates will possess extensive care sector HR leadership experience, demonstrating empathy, resilience, and the ability to deliver impactful strategies. Join a growing organization committed to meaningful work and a supportive culture.

Benefits

25 days annual leave plus bank holidays

Your birthday off every year

Company pension scheme

Staff recognition and reward schemes

Qualifications

• Significant HR leadership experience in the care sector.
• Strong track record of impactful HR strategies.
• Experience managing complex ER cases, expertise in safeguarding and compliance.

Responsibilities

• Lead and support a multi-site HR team.
• Design and deliver an integrated People strategy.
• Oversee employee relations and HR metrics.

Skills

Strategic thinking

Empathy

Integrity

Resilience

Adaptability

Leadership

Job description

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Protective Care Group is offering a unique opportunity for an experienced Head of HR to join our ambitious growing team. At PCG, our young people are at the heart of what we do, we were founded due to personal, lived experience and exist to provide what we know is missing. Every role here matters and contributes to the success of our young people so if you are looking for a new role with purpose, keep reading.

For our Head of HR, no two days will be the same, so this is an ideal opportunity for someone who is proactive, strategic, and motivated by meaningful work.

As Head of HR, you will:

• Lead and support an established, multi-site HR team with a coaching and developing mindset
• Act as a trusted advisor to leadership on employment law, risk, absence management, and HR compliance
• Continuously review, improve, and embed HR policies and practices to position PCG as an employer of choice
• Design and deliver a forward-thinking HR strategy aligned with the organisation’s growth plans
• Oversee complex employee relations matters, including safeguarding and case management
• Collaborate with the Heads of Talent Acquisition and Learning & Development to deliver an integrated People strategy
• Partner with the Senior Leadership Team to deliver practical HR solutions and informed guidance
• Lead change management initiatives in line with organisational transformation and scaling
• Monitor, analyse, and optimise key HR metrics including retention, absence, and engagement
• Oversee the implementation and roll-out of the HRIS system, working closely with L&D and Finance
• Drive strategic HR initiatives, including performance frameworks, reward structures, and employee experience

Requirements

We’re looking for a Head of HR who is:

A strategic thinker who leads with empathy and integrity. You can seamlessly move between board level discussion and on the ground support, your leadership style is hands on, approachable, and pragmatic.

We’re looking for someone who brings:

• Significant HR leadership experience in the care sector (ideally involving children and young people)
• A strong track record of delivering impactful HR strategies and projects
• Expertise in managing complex ER cases, including safeguarding and regulatory compliance
• In-depth knowledge of UK employment law and its application in practice
• Familiarity with care sector regulations, best practice, and workforce challenges
• Experience leading dispersed, multi-site HR teams
• A resilient and adaptable approach with the ability to juggle competing priorities in a fast-moving setting

This is a full-time role based on-site at our Head Office in Elkstone (GL53 9PQ), 37.5 hours per week, worked Monday – Friday.

In return, we’ll offer our Head of HR:

• A competitive salary of £65,000–£70,000 per annum (depending on experience)
• 25 days annual leave (plus bank holidays) increasing with service
• Your birthday off every year
• Company pension scheme
• Staff recognition and reward schemes
• A culture where your ideas are encouraged and your contribution is truly valued
• The chance to grow with an expanding, purpose-led organisation

If you’re passionate about HR, driven by purpose, and ready to shape the future of a growing organisation, we’d love to hear from you. Applications close 4th July.