Head of Housing Improvement Strategy

CRA GROUP RECRUITMENT AND PAYROLL LTD; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority seeks a Head of Housing Improvement and Strategy for a 3-4 month interim role in Swindon. This role involves strategic leadership and operational oversight of housing services, ensuring compliance and enhancing resident wellbeing. The successful candidate will drive innovation and manage complex budgets in a collaborative environment.

Qualifications

• Proven experience as a senior Head of Service role in a housing organization, preferably in Local Authority.
• Significant experience in managing complex budgets.
• Experience in multi-agency working.

Responsibilities

• Provide strategic leadership and oversight of housing strategy and policy.
• Ensure compliance with social housing regulation and promote service transformation.
• Lead diverse teams to deliver outstanding landlord services.

Skills

Leadership

Budget Management

Multi-Agency Collaboration

Customer Focus

Job description

Contract | CRA GROUP RECRUITMENT AND PAYROLL LTD | United Kingdom

Posted On 09/06/2025

Job Information

Interim & Executive Management

City Swindon

Province Wiltshire

Postal Code SN1

Job Description

3-4 months with a local authority

Job Purpose

• As the Head of Housing Improvement and Strategy, you will provide strategic leadership and operational oversight across a range of critical functions within Housing Services. You will be responsible for shaping and delivering housing strategy and policy, overseeing the implementation and support of core IT systems, and ensuring a strong customer focus across housing services. You will lead on data governance, drive forward service transformation aligned with the Council’s Plan, and ensure compliance with social housing regulation including the Tenant Satisfaction Measures. Through effective collaboration and matrix management, you will work closely with colleagues across the council to improve service quality, resident outcomes, and operational efficiency.
  

Key Duties/Accountabilities

• Play a critical part in supporting safe, sustainable communities, enhancing resident wellbeing, and shaping service delivery in line with both corporate priorities and statutory duties.
  
• Be an active part of the Housing Senior Leadership Team and Stronger and Safer Communities Directorate, implementing the Swindon Plan, the Housing Improvement Plan, and supporting the delivery of corporate strategies.
  
• Lead a diverse range of teams and activities to develop and implement the Council’s strategic approach and political priorities in relation to the provision of outstanding landlord services.
  
• Promote innovation, efficiency, and customer focus in the delivery of housing management for over 10,000 social homes.
  
• Provide service wide leadership to ensure the landlord function for our social housing complies with legislation and regulation including the Regulator of Social Housing’s Consumer Standards.
  

Essential Experience Required

• Proven experience as a senior Head of Service role within a housing organization preferably within a Local Authority environment is essential.
  
• Significant experience of managing complex budgets is essential.
  
• Experience of multi-agency working, including community safety, adult services, and health partners is essential.
  

Additional information to note

• Working hours: 37 hours per week.
  

The role closes soon, please apply ASAP.

Requirements

Requirements

• Proven experience as a senior Head of Service role within a housing organization, preferably within a Local Authority environment
  
• Significant experience of managing complex budgets
  
• Experience of multi-agency working, including community safety, adult services, and health partners